Types of Help Desk Software For Your Business

What is help desk software?

[{"selector":"#anim-ed051ec4-4d88-49e0-b66b-8e948c72fb5b","keyframes":{"opacity":[0,1]},"delay":250,"duration":2000,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-9522ac30-d2b2-4f86-bd94-74626730c1e7","keyframes":{"transform":["translate3d(-178.68853%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":250,"duration":2000,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] Help desk software tools are used to organize, manage, and respond to service-related requests. Learn more

Types of Help Desk Software

[{"selector":"#anim-66e86f4f-337f-4e13-a1db-36cb33ed1c93 [data-leaf-element=\"true\"]","keyframes":{"transform":["translate3d(0, -6.542056074766362%, 0)","translate3d(0, 0%, 0)"]},"delay":0,"duration":4000,"easing":"cubic-bezier(.3,0,.55,1)","fill":"both"}] White Line – Cloud-Based Help Desk – Self-Hosted Help Desk – Open-Source Help Desk – Enterprise Help Desk

Cloud-Based Help Desk

[{"selector":"#anim-72aa3b0a-24d9-46e7-9dcf-6a8ac0426a3e","keyframes":{"opacity":[0,1]},"delay":0,"duration":2000,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-57b324c3-13f0-4880-a7e2-ff7d4accb630","keyframes":{"transform":["translate3d(-117.39131%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":2000,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-ba1765a7-2783-4373-a8cc-2d89f055ad2e","keyframes":{"opacity":[0,1]},"delay":0,"duration":2000,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-93c2327a-954e-48b0-b27d-92004dd1096b","keyframes":{"transform":["translate3d(124.11066%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":2000,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] Cloud-based help desk is a SaaS (software as service) , which is run on the server of the vendor.

Self-Hosted Help Desk

A self-hosted help desk is licensed, proprietary software that businesses buy for their own use.

Open-Source Help Desk

[{"selector":"#anim-2da8b05a-104a-4dcd-a31a-bc4e3ebc2027","keyframes":{"opacity":[0,1]},"delay":0,"duration":2000,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-6e225759-9e62-45e2-9ab5-50af154cd5d1","keyframes":{"transform":["translate3d(-117.39131%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":2000,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-d6771a8e-2c3a-481f-9fa6-ad1f94297a61","keyframes":{"opacity":[0,1]},"delay":0,"duration":2000,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] [{"selector":"#anim-6e464ee2-e8d3-4fdc-9399-63ea3046a5e4","keyframes":{"transform":["translate3d(117.45455%, 0px, 0)","translate3d(0px, 0px, 0)"]},"delay":0,"duration":2000,"easing":"cubic-bezier(0.2, 0.6, 0.0, 1)","fill":"both"}] An open-source help desk is another well-known software that allows developers access to the source code.

Enterprise Help Desk

In a large organization or enterprise, an Enterprise Help Desk manages and resolves a wide range of issues.

Super HRMS- the best help desk software for quick resolutions

[{"selector":"#anim-071f30e4-ebad-4436-9b1b-88b5690fc755","keyframes":{"transform":["scale(1)","scale(1.5)","scale(0.95)","scale(1)"],"offset":[0,0.33,0.66,1]},"delay":0,"duration":1450,"easing":"ease-in-out","fill":"both","iterations":1}] Book Demo

Types of Help Desk Software For Your Business

What is help desk software?