“Assistant Branch Manager Job Description”

Assistant Branch Manager Job Description

The Assistant Branch Manager supports the Branch Manager in overseeing the daily operations of a branch. This role involves managing staff, ensuring excellent customer service, and achieving branch goals. The Assistant Branch Manager plays a key role in maintaining operational efficiency and customer satisfaction, utilizing HR software in India to streamline processes and improve team performance.

• Assist in managing branch operations and achieving sales targets.
• Support the Branch Manager in staff supervision and training.
• Additionally, a Presales Manager must handle customer inquiries and resolve issues effectively, ensuring a positive experience for potential clients while aligning with the goals of Superworks.

Responsibilities

• Assist in managing daily operations and achieving branch goals.
• Supervise, train, and motivate branch staff.
• Monitor branch performance and implement improvements.
• Handle customer service issues and ensure high satisfaction levels.
• Support the Branch Manager in financial and administrative tasks.

Requirements and Skills

• Proven experience in a managerial or supervisory role.
• Strong leadership and team management skills are essential for this role, along with proficiency in payroll software in India to streamline compensation processes.
• Excellent communication and customer service abilities.
• Strong problem-solving and organizational skills.
• Ability to handle financial and administrative tasks efficiently.