Key Responsibility Areas (KRA) & Key Performance Indicators (KPI) for Admin And HR Officer
1. Recruitment and Selection
KRA: Manage the end-to-end recruitment process to ensure the selection of qualified candidates.
Short Description: Efficiently hire top talent for the organization.
- KPI 1: Time-to-fill vacancies
- KPI 2: Quality of hires
- KPI 3: Candidate satisfaction score
- KPI 4: Offer acceptance rate
2. Employee Onboarding and Training
KRA: Facilitate smooth onboarding processes and provide training programs for employee development.
Short Description: Ensure new hires are integrated and trained effectively.
- KPI 1: Onboarding completion rate
- KPI 2: Training participation rate
- KPI 3: Employee feedback on training effectiveness
- KPI 4: Employee skill improvement metrics
3. Performance Management
KRA: Implement performance appraisal systems and manage performance reviews.
Short Description: Monitor and enhance employee performance.
- KPI 1: Completion rate of performance appraisals
- KPI 2: Achievement of performance goals/targets
- KPI 3: Employee engagement survey results
- KPI 4: Improvement in employee productivity
4. Employee Relations and Engagement
KRA: Foster positive employee relations and create engagement initiatives.
Short Description: Enhance employee satisfaction and morale.
- KPI 1: Employee satisfaction survey results
- KPI 2: Employee retention rate
- KPI 3: Participation in engagement activities
- KPI 4: Resolution time for employee grievances
5. HR Policy Development and Compliance
KRA: Develop HR policies and ensure compliance with labor laws and regulations.
Short Description: Establish and enforce HR guidelines.
- KPI 1: Timely update of HR policies
- KPI 2: Compliance audit results
- KPI 3: Number of policy violations
- KPI 4: Legal compliance rate
6. Compensation and Benefits Administration
KRA: Administer employee compensation and benefits packages.
Short Description: Ensure competitive and fair rewards for employees.
- KPI 1: Salary benchmarking results
- KPI 2: Benefits utilization rate
- KPI 3: Cost per employee for benefits
- KPI 4: Payroll accuracy rate
7. Workplace Health and Safety
KRA: Implement and monitor health and safety programs in the workplace.
Short Description: Ensure a safe and healthy work environment.
- KPI 1: Safety training completion rate
- KPI 2: Number of safety incidents/accidents
- KPI 3: Compliance with safety regulations
- KPI 4: Employee reported safety concerns resolved
8. Data Management and Reporting
KRA: Maintain HR data systems and generate reports for management decision-making.
Short Description: Ensure accurate and timely HR data insights.
- KPI 1: Data accuracy rate
- KPI 2: Report generation time
- KPI 3: Data security compliance
- KPI 4: Utilization of data for strategic HR decisions
9. Diversity and Inclusion Initiatives
KRA: Develop and implement diversity and inclusion programs in the workplace.
Short Description: Foster a diverse and inclusive organizational culture.
- KPI 1: Diversity hiring metrics
- KPI 2: Employee feedback on inclusion efforts
- KPI 3: Participation in diversity training
- KPI 4: Inclusion index improvement
10. Professional Development and Succession Planning
KRA: Create development plans and succession strategies for talent pipeline.
Short Description: Build a skilled and prepared workforce for the future.
- KPI 1: Succession plan implementation rate
- KPI 2: Employee career progression rate
- KPI 3: Training ROI for leadership development
- KPI 4: Internal promotions percentage
