Admin And Hr Officer KRA/KPI

Key Responsibility Areas (KRA) & Key Performance Indicators (KPI) for Admin And HR Officer

1. Recruitment and Selection

KRA: Manage the end-to-end recruitment process to ensure the selection of qualified candidates.

Short Description: Efficiently hire top talent for the organization.

• KPI 1: Time-to-fill vacancies
• KPI 2: Quality of hires
• KPI 3: Candidate satisfaction score
• KPI 4: Offer acceptance rate

2. Employee Onboarding and Training

KRA: Facilitate smooth onboarding processes and provide training programs for employee development.

Short Description: Ensure new hires are integrated and trained effectively.

• KPI 1: Onboarding completion rate
• KPI 2: Training participation rate
• KPI 3: Employee feedback on training effectiveness
• KPI 4: Employee skill improvement metrics

3. Performance Management

KRA: Implement performance appraisal systems and manage performance reviews.

Short Description: Monitor and enhance employee performance.

• KPI 1: Completion rate of performance appraisals
• KPI 2: Achievement of performance goals/targets
• KPI 3: Employee engagement survey results
• KPI 4: Improvement in employee productivity

4. Employee Relations and Engagement

KRA: Foster positive employee relations and create engagement initiatives.

Short Description: Enhance employee satisfaction and morale.

• KPI 1: Employee satisfaction survey results
• KPI 2: Employee retention rate
• KPI 3: Participation in engagement activities
• KPI 4: Resolution time for employee grievances

5. HR Policy Development and Compliance

KRA: Develop HR policies and ensure compliance with labor laws and regulations.

Short Description: Establish and enforce HR guidelines.

• KPI 1: Timely update of HR policies
• KPI 2: Compliance audit results
• KPI 3: Number of policy violations
• KPI 4: Legal compliance rate

6. Compensation and Benefits Administration

KRA: Administer employee compensation and benefits packages.

Short Description: Ensure competitive and fair rewards for employees.

• KPI 1: Salary benchmarking results
• KPI 2: Benefits utilization rate
• KPI 3: Cost per employee for benefits
• KPI 4: Payroll accuracy rate

7. Workplace Health and Safety

KRA: Implement and monitor health and safety programs in the workplace.

Short Description: Ensure a safe and healthy work environment.

• KPI 1: Safety training completion rate
• KPI 2: Number of safety incidents/accidents
• KPI 3: Compliance with safety regulations
• KPI 4: Employee reported safety concerns resolved

8. Data Management and Reporting

KRA: Maintain HR data systems and generate reports for management decision-making.

Short Description: Ensure accurate and timely HR data insights.

• KPI 1: Data accuracy rate
• KPI 2: Report generation time
• KPI 3: Data security compliance
• KPI 4: Utilization of data for strategic HR decisions

9. Diversity and Inclusion Initiatives

KRA: Develop and implement diversity and inclusion programs in the workplace.

Short Description: Foster a diverse and inclusive organizational culture.

• KPI 1: Diversity hiring metrics
• KPI 2: Employee feedback on inclusion efforts
• KPI 3: Participation in diversity training
• KPI 4: Inclusion index improvement

10. Professional Development and Succession Planning

KRA: Create development plans and succession strategies for talent pipeline.

Short Description: Build a skilled and prepared workforce for the future.

• KPI 1: Succession plan implementation rate
• KPI 2: Employee career progression rate
• KPI 3: Training ROI for leadership development
• KPI 4: Internal promotions percentage