Key Responsibility Areas (KRAs) & Key Performance Indicators (KPIs) for Admin Human Resource
1. Recruitment and Selection
KRA: Managing the recruitment and selection process to ensure the organization attracts and retains top talent.
Short Description: Enhancing the talent pool through effective recruitment methods.
- KPI 1: Time-to-fill vacant positions
- KPI 2: Quality of hire
- KPI 3: Candidate satisfaction with the recruitment process
- KPI 4: Diversity of hires
2. Employee Relations
KRA: Fostering positive relationships between employees and management to enhance employee satisfaction and productivity.
Short Description: Maintaining a harmonious work environment through effective communication.
- KPI 1: Employee satisfaction survey results
- KPI 2: Employee engagement levels
- KPI 3: Resolution time for employee grievances
- KPI 4: Absenteeism and turnover rates
3. Training and Development
KRA: Identifying training needs and implementing programs to enhance employee skills and knowledge.
Short Description: Investing in employee growth and development for organizational success.
- KPI 1: Training hours per employee
- KPI 2: Skill improvement post-training
- KPI 3: Employee promotion rate post-training
- KPI 4: Training cost per employee
4. Performance Management
KRA: Establishing performance evaluation systems and providing feedback to drive employee performance and development.
Short Description: Setting clear goals and expectations for employees’ performance.
- KPI 1: Goal achievement rate
- KPI 2: Performance appraisal completion percentage
- KPI 3: Feedback implementation rate
- KPI 4: Employee development plan completion rate
5. Compensation and Benefits
KRA: Designing and managing competitive compensation and benefit packages to attract and retain employees.
Short Description: Ensuring fair and motivating compensation structures.
- KPI 1: Compensation competitiveness analysis
- KPI 2: Employee satisfaction with benefits package
- KPI 3: Benefits utilization rate
- KPI 4: Salary increase budget adherence
6. HR Policy Development
KRA: Developing and updating HR policies in compliance with labor laws and organizational needs.
Short Description: Providing clear guidelines for employee conduct and organizational procedures.
- KPI 1: Policy compliance rate
- KPI 2: Policy update frequency
- KPI 3: Employee understanding of policies
- KPI 4: Policy violation incidents
7. Workplace Health and Safety
KRA: Ensuring a safe and healthy work environment for all employees.
Short Description: Prioritizing employee well-being and minimizing workplace risks.
- KPI 1: Accident/incident rate
- KPI 2: Safety training completion rate
- KPI 3: Health program participation rate
- KPI 4: Compliance with safety regulations
8. HR Data Management
KRA: Maintaining accurate and up-to-date HR data for informed decision-making.
Short Description: Ensuring data integrity and confidentiality in HR records.
- KPI 1: Data accuracy rate
- KPI 2: Data update frequency
- KPI 3: Data security breaches
- KPI 4: System downtime for HR database
9. Employee Engagement Initiatives
KRA: Planning and implementing programs to enhance employee engagement and morale.
Short Description: Fostering a positive work culture and sense of belonging among employees.
- KPI 1: Employee participation in engagement activities
- KPI 2: Employee feedback response rate
- KPI 3: Impact on employee retention rates
- KPI 4: Employee satisfaction with engagement initiatives
10. Succession Planning
KRA: Identifying and developing potential successors for key positions within the organization.
Short Description: Ensuring continuity in leadership and talent pipeline development.
- KPI 1: Successor readiness assessment results
- KPI 2: Succession plan implementation progress
- KPI 3: Key position vacancies filled internally
- KPI 4: Succession plan effectiveness in talent retention
