Admin Human Resource KRA/KPI

Key Responsibility Areas (KRAs) & Key Performance Indicators (KPIs) for Admin Human Resource

1. Recruitment and Selection

KRA: Managing the recruitment and selection process to ensure the organization attracts and retains top talent.

Short Description: Enhancing the talent pool through effective recruitment methods.

• KPI 1: Time-to-fill vacant positions
• KPI 2: Quality of hire
• KPI 3: Candidate satisfaction with the recruitment process
• KPI 4: Diversity of hires

2. Employee Relations

KRA: Fostering positive relationships between employees and management to enhance employee satisfaction and productivity.

Short Description: Maintaining a harmonious work environment through effective communication.

• KPI 1: Employee satisfaction survey results
• KPI 2: Employee engagement levels
• KPI 3: Resolution time for employee grievances
• KPI 4: Absenteeism and turnover rates

3. Training and Development

KRA: Identifying training needs and implementing programs to enhance employee skills and knowledge.

Short Description: Investing in employee growth and development for organizational success.

• KPI 1: Training hours per employee
• KPI 2: Skill improvement post-training
• KPI 3: Employee promotion rate post-training
• KPI 4: Training cost per employee

4. Performance Management

KRA: Establishing performance evaluation systems and providing feedback to drive employee performance and development.

Short Description: Setting clear goals and expectations for employees’ performance.

• KPI 1: Goal achievement rate
• KPI 2: Performance appraisal completion percentage
• KPI 3: Feedback implementation rate
• KPI 4: Employee development plan completion rate

5. Compensation and Benefits

KRA: Designing and managing competitive compensation and benefit packages to attract and retain employees.

Short Description: Ensuring fair and motivating compensation structures.

• KPI 1: Compensation competitiveness analysis
• KPI 2: Employee satisfaction with benefits package
• KPI 3: Benefits utilization rate
• KPI 4: Salary increase budget adherence

6. HR Policy Development

KRA: Developing and updating HR policies in compliance with labor laws and organizational needs.

Short Description: Providing clear guidelines for employee conduct and organizational procedures.

• KPI 1: Policy compliance rate
• KPI 2: Policy update frequency
• KPI 3: Employee understanding of policies
• KPI 4: Policy violation incidents

7. Workplace Health and Safety

KRA: Ensuring a safe and healthy work environment for all employees.

Short Description: Prioritizing employee well-being and minimizing workplace risks.

• KPI 1: Accident/incident rate
• KPI 2: Safety training completion rate
• KPI 3: Health program participation rate
• KPI 4: Compliance with safety regulations

8. HR Data Management

KRA: Maintaining accurate and up-to-date HR data for informed decision-making.

Short Description: Ensuring data integrity and confidentiality in HR records.

• KPI 1: Data accuracy rate
• KPI 2: Data update frequency
• KPI 3: Data security breaches
• KPI 4: System downtime for HR database

9. Employee Engagement Initiatives

KRA: Planning and implementing programs to enhance employee engagement and morale.

Short Description: Fostering a positive work culture and sense of belonging among employees.

• KPI 1: Employee participation in engagement activities
• KPI 2: Employee feedback response rate
• KPI 3: Impact on employee retention rates
• KPI 4: Employee satisfaction with engagement initiatives

10. Succession Planning

KRA: Identifying and developing potential successors for key positions within the organization.

Short Description: Ensuring continuity in leadership and talent pipeline development.

• KPI 1: Successor readiness assessment results
• KPI 2: Succession plan implementation progress
• KPI 3: Key position vacancies filled internally
• KPI 4: Succession plan effectiveness in talent retention