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Administrator KRA/KPI
Key Responsibility Areas (KRA) & Key Performance Indicators (KPI) for Administrator
1. Office Management
KRA: Efficiently manage office operations to ensure smooth functioning.
Short Description: Office operations management.
- Number of office supplies orders processed per month
- Percentage of compliance with office policies
- Average response time to office inquiries
- Reduction in office operational costs by X% annually
2. Data Management
KRA: Maintain accurate and updated data records for easy access and retrieval.
Short Description: Data records management.
- Accuracy rate of data entry tasks
- Time taken to retrieve specific data information
- Number of data quality checks conducted monthly
- Reduction in data processing errors by X% quarterly
3. Financial Administration
KRA: Oversee financial transactions and budget management.
Short Description: Financial oversight and budget management.
- Timely processing of invoices and expenses
- Adherence to budget allocation for each department
- Percentage of cost savings achieved through financial optimizations
- Audit compliance rating for financial records
4. Human Resources Support
KRA: Assist HR in recruitment, onboarding, and employee relations.
Short Description: HR support and coordination.
- Time taken to fill open positions
- Employee satisfaction survey results
- Training hours provided to new hires
- Employee turnover rate reduction by X% annually
5. Facility Maintenance
KRA: Ensure proper maintenance and safety of office facilities.
Short Description: Facility maintenance and safety.
- Number of facility maintenance requests resolved within SLA
- Percentage of compliance with safety regulations
- Energy efficiency improvements implemented
- Cost savings achieved through facility maintenance optimizations
Real-Time Example of KRA & KPI
Office Management Example
KRA: Maintaining an organized office space to enhance productivity.
- KPI 1: Average time to process office supply orders reduced by 15%.
- KPI 2: 100% compliance with office security protocols.
- KPI 3: Response time to office inquiries improved by 20%.
- KPI 4: Reduced office operational costs by 10% through efficient resource allocation.
These KPIs led to improved efficiency, cost-effectiveness, and overall office productivity.
Key Takeaways
- KRA defines what needs to be done, whereas KPI measures how well it is done.
- KPIs should always be SMART (Specific, Measurable, Achievable, Relevant, Time-bound).
- Regular tracking and adjustments ensure success in Administrator role.
Content structured with clear, concise, and measurable KPIs for professional readability and SEO-friendliness.