Architect KRA/KPI

Key Responsibility Areas (KRA) & Key Performance Indicators (KPI)

1. Design and Planning

KRA: Developing innovative architectural designs and strategic plans for projects.

Short Description: Design and Planning Excellence

• Number of client-approved design concepts
• Accuracy of project timelines adherence
• Client satisfaction feedback score
• Number of design awards won

2. Project Management

KRA: Overseeing project execution from inception to completion within budget and timeline.

Short Description: Efficient Project Management

• Project completion percentage within set budget
• Adherence to project timeline milestones
• Client retention rate post-project completion
• Number of successful project handovers

3. Technical Expertise

KRA: Demonstrating proficiency in technical aspects of architectural design and construction.

Short Description: Technical Mastery

• Number of innovative technical solutions implemented
• Accuracy of technical drawings and specifications
• Percentage of projects meeting sustainability standards
• Number of technical training sessions conducted

4. Client Relationship Management

KRA: Building and maintaining strong relationships with clients to understand and meet their needs.

Short Description: Client Satisfaction Excellence

• Client feedback rating on communication and responsiveness
• Number of repeat business opportunities generated
• Client referral rate to new projects
• Client feedback on project satisfaction

5. Innovation and Creativity

KRA: Introducing creative and innovative solutions in architectural design.

Short Description: Creative Design Innovation

• Number of patents or unique design elements created
• Recognition in industry publications for innovative designs
• Client feedback on design creativity
• Number of design competitions won

6. Quality Assurance

KRA: Ensuring high-quality standards in all architectural projects.

Short Description: Quality Excellence

• Client feedback on project quality
• Number of quality control checks passed
• Percentage of projects meeting quality standards
• Number of quality improvement initiatives implemented

7. Team Collaboration

KRA: Collaborating effectively with internal teams and external stakeholders for project success.

Short Description: Team Synergy

• Team satisfaction survey results
• Number of successful cross-functional projects completed
• Percentage of project milestones achieved through collaboration
• Number of team training sessions conducted

8. Regulatory Compliance

KRA: Ensuring adherence to building codes, regulations, and industry standards.

Short Description: Compliance Adherence

• Number of successful regulatory inspections passed
• Accuracy of project documentation for compliance
• Percentage of projects meeting safety standards
• Number of compliance training sessions attended

9. Cost Management

KRA: Managing project costs efficiently without compromising on quality.

Short Description: Cost Optimization

• Percentage of projects completed within budget
• Cost-saving initiatives implemented and their impact
• Client feedback on project value for money
• Number of cost management training sessions attended

10. Market Research and Trends

KRA: Staying updated on market trends and incorporating them into architectural designs.

Short Description: Trend Analysis Integration

• Number of market trend reports analyzed
• Incorporation of trending elements in designs
• Client feedback on design relevance and modernity
• Number of trend analysis workshops attended

Real-Time Example of KRA & KPI

Client Relationship Management

KRA: Building and maintaining strong client relationships to ensure project success.

• KPI 1: Client feedback rating on communication and responsiveness increased by 15% within one quarter.
• KPI 2: Number of repeat business opportunities generated increased by 20% compared to the previous year.
• KPI 3: Client referral rate to new projects reached 30% due to exceptional service quality.
• KPI 4: Client feedback on project satisfaction averaged above 4.5 out of 5 stars.

Tracking these KPIs led to improved client retention, increased business opportunities, and enhanced project satisfaction.

Key Takeaways

• KRA defines what needs to be done, whereas KPI measures how well it is done.
• KPIs should always be SMART (Specific, Measurable, Achievable, Relevant, Time-bound).
• Regular tracking and adjustments ensure success in Architect.