Key Responsibility Areas (KRA) & Key Performance Indicators (KPI) for Assistant Manager HR
1. Recruitment and Selection
KRA: Managing end-to-end recruitment processes to attract top talent for the organization.
Short Description: Ensuring timely and quality hiring.
- Time-to-fill for open positions
- Quality of hires (performance evaluations)
- Interview-to-offer ratio
- Employee retention rate
2. Employee Relations
KRA: Fostering positive employee relations, handling grievances, and promoting a healthy work environment.
Short Description: Ensuring a harmonious workplace.
- Employee satisfaction survey scores
- Number of resolved grievances
- Absenteeism rate
- Employee engagement levels
3. Training and Development
KRA: Identifying training needs, designing programs, and facilitating employee development.
Short Description: Enhancing employee skills and competencies.
- Training hours per employee
- Percentage of employees completing development plans
- Skills improvement metrics post-training
- Promotion rate from internal hires
4. Performance Management
KRA: Implementing performance appraisal systems and providing feedback for continuous improvement.
Short Description: Driving performance excellence.
- Completion rate of performance reviews
- Goal achievement percentage
- Feedback effectiveness score
- Employee performance ratings distribution
5. HR Policy Compliance
KRA: Ensuring adherence to labor laws, company policies, and HR best practices.
Short Description: Mitigating legal and compliance risks.
- Number of compliance audits passed
- Percentage of employees completing mandatory training
- Incidents of policy violations
- Legal cases filed against the organization
6. Compensation and Benefits Management
KRA: Designing and managing competitive compensation and benefits packages to attract and retain talent.
Short Description: Ensuring fair and motivating rewards.
- Salary competitiveness analysis
- Employee satisfaction with benefits survey results
- Benefit utilization rate
- Turnover rate related to compensation
7. Diversity and Inclusion Initiatives
KRA: Promoting diversity and inclusion within the workplace for a more innovative and inclusive culture.
Short Description: Creating a diverse and inclusive work environment.
- Diversity hiring metrics
- Inclusion survey scores
- Employee resource group participation rates
- Retention rates among diverse groups
8. HR Data Analysis and Reporting
KRA: Analyzing HR metrics and preparing reports to support data-driven decision-making.
Short Description: Leveraging data for strategic HR planning.
- Accuracy and timeliness of HR reports
- Cost per hire analysis
- Turnover cost calculations
- Utilization of HR analytics tools
9. Talent Management and Succession Planning
KRA: Identifying and developing high-potential employees for future leadership roles.
Short Description: Building a pipeline of future leaders.
- Succession planning coverage percentage
- Internal promotion rates
- Talent development program effectiveness
- Retention of high-potential employees
10. Employee Wellness and Work-life Balance
KRA: Implementing initiatives to support employee well-being and work-life balance.
Short Description: Enhancing employee wellness and satisfaction.
- Employee wellness program participation rates
- Work-life balance survey results
- Healthcare cost reduction metrics
- Absenteeism due to health issues
