Business Development Project Manager KRA/KPI

Key Responsibility Areas (KRA) & Key Performance Indicators (KPI)

1. Business Development Strategy

KRA: Developing and implementing effective business development strategies to drive growth and revenue.

Short Description: Strategic planning for business growth.

• KPI 1: Percentage increase in revenue from new business opportunities.
• KPI 2: Number of successful strategic partnerships formed.
• KPI 3: Conversion rate of leads generated through business development efforts.
• KPI 4: ROI on business development initiatives.

2. Client Relationship Management

KRA: Building and maintaining strong relationships with clients to ensure satisfaction and retention.

Short Description: Client engagement and retention.

• KPI 1: Client satisfaction scores and feedback.
• KPI 2: Client retention rate and repeat business percentage.
• KPI 3: Number of upsell or cross-sell opportunities generated.
• KPI 4: Timeliness of issue resolution for client concerns.

3. Project Management

KRA: Overseeing project timelines, budgets, and resources to ensure successful project delivery.

Short Description: Project planning and execution.

• KPI 1: Project completion within scheduled timeline.
• KPI 2: Budget variance and cost efficiency of projects.
• KPI 3: Stakeholder satisfaction with project outcomes.
• KPI 4: Number of successful project launches or implementations.

4. Market Research and Analysis

KRA: Conducting market research and analysis to identify new opportunities and market trends.

Short Description: Market intelligence gathering.

• KPI 1: Market share growth in target segments.
• KPI 2: Competitive analysis and positioning insights.
• KPI 3: Number of market trends successfully capitalized on.
• KPI 4: Accuracy of market forecasts and predictions.

5. Sales Pipeline Management

KRA: Managing the sales pipeline to ensure a consistent flow of leads and opportunities.

Short Description: Sales funnel optimization.

• KPI 1: Conversion rates at each stage of the sales pipeline.
• KPI 2: Sales cycle length and velocity of deals closed.
• KPI 3: Pipeline growth and lead generation metrics.
• KPI 4: Win rate and deal size improvement over time.

6. Team Leadership and Development

KRA: Leading and developing a high-performing business development team.

Short Description: Team management and growth.

• KPI 1: Team productivity and individual performance metrics.
• KPI 2: Employee engagement and satisfaction scores.
• KPI 3: Training and skill development program effectiveness.
• KPI 4: Team retention rates and succession planning outcomes.

7. Financial Analysis and Reporting

KRA: Analyzing financial data and preparing reports to support business decision-making.

Short Description: Financial insights for strategy.

• KPI 1: Accuracy of financial forecasts and budget projections.
• KPI 2: Cost-saving initiatives and ROI on financial strategies.
• KPI 3: Timeliness and quality of financial reporting.
• KPI 4: Adherence to financial compliance standards and regulations.

8. Innovation and Technology Adoption

KRA: Identifying and implementing innovative technologies and processes to drive business growth.

Short Description: Technology integration for business advancement.

• KPI 1: Rate of adoption of new technologies and tools.
• KPI 2: Impact of technology upgrades on operational efficiency.
• KPI 3: User satisfaction and feedback on tech implementations.
• KPI 4: Innovation-driven revenue growth and competitive advantage metrics.

9. Risk Management and Compliance

KRA: Assessing and mitigating risks while ensuring compliance with regulations and standards.

Short Description: Risk assessment and regulatory adherence.

• KPI 1: Risk identification and mitigation effectiveness.
• KPI 2: Compliance audit results and adherence levels.
• KPI 3: Incident response time and resolution rates.
• KPI 4: Training completion rates on compliance topics.

10. Performance Evaluation and Improvement

KRA: Establishing performance metrics and processes for continuous improvement in business development activities.

Short Description: Performance optimization and enhancement.

• KPI 1: Feedback loop effectiveness and implementation of improvement suggestions.
• KPI 2: Achievement of performance targets and goals set for the team.
• KPI 3: Innovation adoption impact on performance enhancement.
• KPI 4: Employee growth and development impact on overall performance.