Company Secretary Template KRA/KPI

Key Responsibility Areas (KRA) & Key Performance Indicators (KPI) for Company Secretary

1. Compliance Management

KRA: Ensuring the company complies with all relevant laws and regulations.

Short Description: Overseeing legal compliance within the organization.

• Number of compliance audits conducted per quarter
• Percentage of compliance issues resolved timely
• Number of legal disputes successfully mitigated
• Compliance training completion rate

2. Corporate Governance

KRA: Establishing and maintaining effective corporate governance practices.

Short Description: Enhancing transparency and accountability in corporate operations.

• Percentage of board meeting minutes prepared accurately
• Implementation rate of corporate governance policies
• Number of governance frameworks updated annually
• Shareholder satisfaction survey results

3. Board Support and Communication

KRA: Facilitating communication between the board and management.

Short Description: Ensuring seamless information flow between stakeholders.

• Response time to board queries
• Effectiveness of board meeting logistics coordination
• Number of board communication improvements implemented
• Feedback from board members on communication efficacy

4. Risk Management

KRA: Identifying and mitigating risks that could impact the organization.

Short Description: Safeguarding the company against potential threats.

• Number of risk assessments conducted annually
• Percentage of high-risk areas addressed proactively
• Effectiveness of risk mitigation strategies implemented
• Reduction in identified risks over time

5. Stakeholder Relations

KRA: Building and maintaining positive relationships with stakeholders.

Short Description: Fostering strong connections with internal and external parties.

• Stakeholder satisfaction survey results
• Number of stakeholder engagement initiatives executed
• Feedback from stakeholders on relationship management
• Percentage increase in stakeholder trust levels

6. Strategic Planning Support

KRA: Assisting in the development and execution of strategic plans.

Short Description: Contributing to the achievement of long-term organizational goals.

• Alignment of departmental goals with overall strategy
• Percentage of strategic initiatives successfully implemented
• Feedback from leadership on strategic support provided
• Contribution to revenue growth through strategic initiatives

7. Record Keeping and Documentation

KRA: Maintaining accurate and organized records for legal and compliance purposes.

Short Description: Ensuring data integrity and accessibility for audits.

• Accuracy rate of record-keeping processes
• Timeliness of document retrieval during audits
• Number of document management system improvements implemented
• Compliance with record-keeping regulations

8. Policy Development and Implementation

KRA: Developing and implementing company policies and procedures.

Short Description: Establishing guidelines for consistent operations.

• Number of policies revised annually
• Policy adherence rate across departments
• Feedback from employees on policy effectiveness
• Alignment of policies with industry best practices

9. Training and Development

KRA: Facilitating training programs to enhance employee skills and knowledge.

Short Description: Investing in employee growth and competence.

• Training completion rate among employees
• Feedback from training participants on program quality
• Impact of training on employee performance metrics
• Number of training needs assessments conducted annually

10. Continuous Improvement Initiatives

KRA: Driving initiatives to enhance efficiency and effectiveness across functions.

Short Description: Promoting a culture of innovation and progress.

• Number of process improvement projects completed
• Reduction in operational costs due to efficiency gains
• Feedback from departments on improvement initiatives
• Percentage increase in overall organizational productivity