Key Responsibility Areas (KRA) & Key Performance Indicators (KPI) for Company Secretary
1. Compliance Management
KRA: Ensuring the company complies with all relevant laws and regulations.
Short Description: Overseeing legal compliance within the organization.
- Number of compliance audits conducted per quarter
- Percentage of compliance issues resolved timely
- Number of legal disputes successfully mitigated
- Compliance training completion rate
2. Corporate Governance
KRA: Establishing and maintaining effective corporate governance practices.
Short Description: Enhancing transparency and accountability in corporate operations.
- Percentage of board meeting minutes prepared accurately
- Implementation rate of corporate governance policies
- Number of governance frameworks updated annually
- Shareholder satisfaction survey results
3. Board Support and Communication
KRA: Facilitating communication between the board and management.
Short Description: Ensuring seamless information flow between stakeholders.
- Response time to board queries
- Effectiveness of board meeting logistics coordination
- Number of board communication improvements implemented
- Feedback from board members on communication efficacy
4. Risk Management
KRA: Identifying and mitigating risks that could impact the organization.
Short Description: Safeguarding the company against potential threats.
- Number of risk assessments conducted annually
- Percentage of high-risk areas addressed proactively
- Effectiveness of risk mitigation strategies implemented
- Reduction in identified risks over time
5. Stakeholder Relations
KRA: Building and maintaining positive relationships with stakeholders.
Short Description: Fostering strong connections with internal and external parties.
- Stakeholder satisfaction survey results
- Number of stakeholder engagement initiatives executed
- Feedback from stakeholders on relationship management
- Percentage increase in stakeholder trust levels
6. Strategic Planning Support
KRA: Assisting in the development and execution of strategic plans.
Short Description: Contributing to the achievement of long-term organizational goals.
- Alignment of departmental goals with overall strategy
- Percentage of strategic initiatives successfully implemented
- Feedback from leadership on strategic support provided
- Contribution to revenue growth through strategic initiatives
7. Record Keeping and Documentation
KRA: Maintaining accurate and organized records for legal and compliance purposes.
Short Description: Ensuring data integrity and accessibility for audits.
- Accuracy rate of record-keeping processes
- Timeliness of document retrieval during audits
- Number of document management system improvements implemented
- Compliance with record-keeping regulations
8. Policy Development and Implementation
KRA: Developing and implementing company policies and procedures.
Short Description: Establishing guidelines for consistent operations.
- Number of policies revised annually
- Policy adherence rate across departments
- Feedback from employees on policy effectiveness
- Alignment of policies with industry best practices
9. Training and Development
KRA: Facilitating training programs to enhance employee skills and knowledge.
Short Description: Investing in employee growth and competence.
- Training completion rate among employees
- Feedback from training participants on program quality
- Impact of training on employee performance metrics
- Number of training needs assessments conducted annually
10. Continuous Improvement Initiatives
KRA: Driving initiatives to enhance efficiency and effectiveness across functions.
Short Description: Promoting a culture of innovation and progress.
- Number of process improvement projects completed
- Reduction in operational costs due to efficiency gains
- Feedback from departments on improvement initiatives
- Percentage increase in overall organizational productivity
