Key Responsibility Areas (KRA) & Key Performance Indicators (KPI)
1. Regulatory Compliance Management
KRA: Ensuring adherence to all regulatory requirements to mitigate risks.
Short Description: Regulatory Compliance Oversight
- 1. Compliance Audit Completion Rate
- 2. Timely Submission of Compliance Reports
- 3. Number of Compliance Violations Detected
- 4. Compliance Training Completion Rate
2. Policy Development and Implementation
KRA: Developing and implementing policies and procedures to enhance compliance culture.
Short Description: Policy Implementation and Monitoring
- 1. Policy Adoption Rate among Employees
- 2. Policy Review and Update Frequency
- 3. Policy Violation Resolution Time
- 4. Employee Compliance Awareness Survey Results
3. Risk Assessment and Mitigation
KRA: Identifying and mitigating compliance risks to protect the organization.
Short Description: Risk Management and Mitigation
- 1. Risk Assessment Completion Rate
- 2. Number of Identified Risks Addressed
- 3. Risk Mitigation Effectiveness
- 4. Compliance Incident Response Time
4. Training and Education
KRA: Providing training programs to enhance compliance knowledge and skills.
Short Description: Compliance Training and Development
- 1. Training Participation Rate
- 2. Training Effectiveness Evaluation Results
- 3. Compliance Knowledge Assessment Scores
- 4. Training Feedback and Improvement Implementation
5. Monitoring and Reporting
KRA: Monitoring compliance activities and preparing accurate reports for stakeholders.
Short Description: Compliance Monitoring and Reporting
- 1. Compliance Monitoring Frequency
- 2. Accuracy of Compliance Reports
- 3. Timely Reporting of Compliance Issues
- 4. Stakeholder Satisfaction with Reports
6. Investigations and Remediation
KRA: Conducting thorough investigations and implementing corrective actions.
Short Description: Compliance Incident Handling
- 1. Investigation Completion Time
- 2. Corrective Action Implementation Rate
- 3. Repeat Incident Rate
- 4. Impact of Remediation on Compliance
7. Vendor and Third-Party Compliance
KRA: Ensuring compliance of vendors and third parties in alignment with organizational standards.
Short Description: Vendor Compliance Management
- 1. Vendor Compliance Audit Results
- 2. Timely Vendor Contract Review Rate
- 3. Vendor Compliance Training Completion
- 4. Vendor Compliance Issue Resolution Time
8. Continuous Improvement
KRA: Driving continuous improvement initiatives to enhance compliance effectiveness.
Short Description: Compliance Process Improvement
- 1. Number of Process Improvement Suggestions Implemented
- 2. Compliance Process Efficiency Rate
- 3. Compliance Culture Enhancement Metrics
- 4. Compliance Innovation Impact
9. Data Privacy and Security Compliance
KRA: Ensuring data privacy and security compliance to safeguard sensitive information.
Short Description: Data Compliance Management
- 1. Data Security Incident Rate
- 2. Data Protection Compliance Audit Results
- 3. Data Privacy Training Completion Rate
- 4. Data Breach Response Effectiveness
10. Ethics and Integrity Promotion
KRA: Promoting ethical behavior and integrity across the organization.
Short Description: Ethics and Integrity Advocacy
- 1. Ethics Training Effectiveness
- 2. Employee Ethics Violation Rate
- 3. Integrity Awareness Campaign Results
- 4. Ethics Hotline Usage and Resolution Rate
Real-Time Example of KRA & KPI
Example: Policy Development and Implementation
KRA: Developing and implementing a whistleblowing policy to encourage reporting of unethical behavior.
- KPI 1: Whistleblowing Policy Adoption Rate
- KPI 2: Timeliness of Whistleblower Complaint Investigation
- KPI 3: Increase in Reported Ethical Violations
- KPI 4: Employee Satisfaction with Whistleblower Protection
Tracking these KPIs led to improved transparency, trust, and compliance within the organization.
Key Takeaways
- KRA defines what needs to be done, whereas KPI measures how well it is done.
- KPIs should always be SMART (Specific, Measurable, Achievable, Relevant, Time-bound).
- Regular tracking and adjustments ensure success in Compliance Manager.
Generate content in this structured format with clear, concise, and measurable KPIs while maintaining professional readability.
