Cyber Security Analyst KRA/KPI

Key Responsibility Areas (KRA) & Key Performance Indicators (KPI)

1. Security Monitoring and Incident Response

KRA: Monitoring network traffic for security breaches and responding to incidents promptly.

Short Description: Ensure timely detection and resolution of security incidents.

• Number of security incidents detected per month
• Average response time to security incidents
• Percentage of incidents resolved satisfactorily
• Effectiveness of incident response plan

2. Vulnerability Management

KRA: Conducting regular vulnerability assessments and implementing patches and updates.

Short Description: Ensure systems are up-to-date and secure from known vulnerabilities.

• Number of vulnerabilities identified and addressed
• Percentage of systems with up-to-date patches
• Time taken to patch critical vulnerabilities
• Reduction in vulnerabilities over time

3. Security Awareness Training

KRA: Providing ongoing security awareness training to employees.

Short Description: Educate staff on best security practices to prevent human errors.

• Training completion rates
• Reduction in security incidents caused by staff errors
• Feedback from employees on training effectiveness
• Improvement in overall security awareness culture

4. Security Policy Compliance

KRA: Ensuring compliance with security policies and regulations.

Short Description: Maintain adherence to security standards and legal requirements.

• Percentage of compliance with security policies
• Audit findings related to security policy violations
• Incidents resulting from non-compliance
• Implementation of corrective actions for non-compliance

5. Security Risk Management

KRA: Identifying and assessing security risks to the organization.

Short Description: Proactively manage and mitigate potential security risks.

• Number of identified risks and their severity
• Effectiveness of risk mitigation strategies
• Incidents prevented due to risk management efforts
• Continuous improvement in risk assessment processes

6. Security Incident Reporting

KRA: Reporting security incidents to management and relevant authorities.

Short Description: Ensure timely and accurate reporting of incidents for necessary action.

• Timeliness of incident reporting
• Accuracy of incident documentation
• Follow-up actions taken based on incident reports
• Feedback on incident reporting process

7. Security Tool Management

KRA: Managing and optimizing security tools and technologies.

Short Description: Ensure effective utilization of security tools for maximum protection.

• Tool performance metrics (e.g., uptime, accuracy)
• Cost-effectiveness of security tools in use
• User satisfaction with security tools
• Improvements in tool configurations for better security

8. Incident Recovery and Forensics

KRA: Conducting incident recovery and forensic investigations.

Short Description: Recover from incidents and gather evidence for analysis and prevention.

• Time taken to recover systems after an incident
• Accuracy of forensic analysis in incident investigations
• Lessons learned and improvements from incident forensics
• Preventive measures implemented based on forensic findings

9. Security Audit and Compliance

KRA: Participating in security audits and ensuring regulatory compliance.

Short Description: Prepare for and respond to audits to maintain a secure environment.

• Results of security audits and compliance assessments
• Corrective actions taken based on audit findings
• Percentage of compliance with regulations
• Continuous improvement in audit readiness

10. Emerging Threat Analysis

KRA: Monitoring and analyzing emerging cyber threats and trends.

Short Description: Stay informed about new threats to proactively address potential risks.

• Identification of new and emerging threats
• Effectiveness of preventive measures against new threats
• Training and awareness on emerging threats for staff
• Regular updates to security protocols based on threat analysis

Real-Time Example of KRA & KPI

Example: Security Monitoring and Incident Response

KRA: Monitoring network traffic for security breaches and responding to incidents promptly.

• KPI 1: Average time to detect a security incident reduced by 20%
• KPI 2: Incident response time improved by 15% compared to the previous quarter
• KPI 3: 98% of critical incidents resolved within SLA timelines
• KPI 4: Decrease in successful cyber attacks by 25% due to enhanced monitoring

Continuous monitoring and efficient incident response led to a significant reduction in security breaches and improved overall cybersecurity posture.

Key Takeaways

• KRA defines what needs to be done, whereas KPI measures how well it is done.
• KPIs should always be SMART (Specific, Measurable, Achievable, Relevant, Time-bound).
• Regular tracking and adjustments ensure success in Cyber Security Analyst role.

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