Dental Hygienist KRA/KPI

Key Responsibility Areas (KRA) & Key Performance Indicators (KPI)

1. Patient Care and Education

KRA: Ensuring optimal patient care and providing education on oral hygiene.

Short Description: Delivering exceptional patient care and education.

• 1. Number of patients educated per week.
• 2. Patient satisfaction scores on education provided.
• 3. Percentage of patients showing improved oral health after education.
• 4. Compliance rate with recommended oral hygiene practices.

2. Dental Cleaning and Treatment

KRA: Performing thorough dental cleanings and assisting in treatments.

Short Description: Efficiently conducting dental cleanings and treatments.

• 1. Average time taken for a dental cleaning session.
• 2. Number of successful treatments assisted per month.
• 3. Patient feedback on the quality of cleaning and treatment.
• 4. Compliance with infection control protocols during procedures.

3. Periodontal Assessment and Maintenance

KRA: Conducting periodontal assessments and providing maintenance care.

Short Description: Managing periodontal health effectively.

• 1. Percentage of patients with improved periodontal health over time.
• 2. Frequency of periodontal maintenance appointments scheduled.
• 3. Reduction in cases of periodontal disease progression.
• 4. Patient compliance with recommended periodontal treatments.

4. X-ray and Diagnostic Imaging

KRA: Performing X-rays and assisting in diagnostic imaging processes.

Short Description: Ensuring accurate diagnostic imaging for treatment planning.

• 1. Accuracy rate of X-ray positioning and image quality.
• 2. Timeliness in processing and delivering diagnostic images.
• 3. Feedback from dentists on the quality of diagnostic imaging support.
• 4. Compliance with radiation safety protocols during X-ray procedures.

5. Oral Health Promotion and Preventive Care

KRA: Promoting oral health awareness and implementing preventive care strategies.

Short Description: Advocating for oral health and preventive measures.

• 1. Number of oral health promotion events organized annually.
• 2. Patient adherence to preventive care recommendations.
• 3. Percentage of patients with reduced instances of dental issues due to preventive care.
• 4. Feedback on the effectiveness of oral health education provided.

6. Patient Record Management

KRA: Maintaining accurate patient records and treatment documentation.

Short Description: Ensuring efficient management of patient records.

• 1. Accuracy of patient records maintained.
• 2. Timeliness in updating and filing patient records.
• 3. Compliance with privacy and confidentiality regulations in record management.
• 4. Accessibility and organization of patient records for efficient retrieval.

7. Equipment Maintenance and Sterilization

KRA: Overseeing equipment maintenance and sterilization procedures.

Short Description: Ensuring the proper functioning of equipment and sterilization processes.

• 1. Adherence to equipment maintenance schedules.
• 2. Effectiveness of sterilization protocols in preventing infections.
• 3. Feedback on the condition of equipment from the dental team.
• 4. Compliance with safety standards in equipment handling and maintenance.

8. Team Collaboration and Communication

KRA: Collaborating with the dental team and maintaining clear communication.

Short Description: Promoting teamwork and effective communication within the practice.

• 1. Feedback on teamwork and communication effectiveness from colleagues.
• 2. Participation in team meetings and contributions to discussions.
• 3. Resolution rate of conflicts or misunderstandings within the team.
• 4. Patient feedback on the overall teamwork and service coordination.

9. Continuing Education and Skill Development

KRA: Pursuing ongoing education and enhancing professional skills.

Short Description: Committing to continuous learning and skill improvement.

• 1. Number of continuing education courses attended annually.
• 2. Implementation of new skills learned in practice.
• 3. Feedback on the application of new knowledge from supervisors.
• 4. Professional certifications obtained to enhance expertise.

10. Patient Satisfaction and Retention

KRA: Focusing on patient satisfaction and retention for long-term relationships.

Short Description: Building strong patient relationships and loyalty.

• 1. Patient satisfaction survey scores on services provided.
• 2. Rate of patient retention over specified periods.
• 3. Referral rate from existing patients due to satisfaction.
• 4. Resolution rate of patient complaints or concerns.

Real-Time Example of KRA & KPI

Improving Patient Compliance with Preventive Care

KRA: Actively engaging patients in understanding the importance of preventive care and promoting compliance.

• KPI 1: Percentage increase in patients scheduling regular dental check-ups after education sessions.
• KPI 2: Reduction in the number of missed preventive care appointments by patients.
• KPI 3: Patient feedback rating on the effectiveness of preventive care recommendations.
• KPI 4: Number of patients adopting recommended preventive care habits over time.

Tracking these KPIs can lead to improved patient oral health outcomes and long-term success in preventive care practices.

Key Takeaways

• KRA defines what needs to be done, whereas KPI measures how well it is done.
• KPIs should always be SMART (Specific, Measurable, Achievable, Relevant, Time-bound).
• Regular tracking and adjustments ensure success in Dental Hygienist S.

Generate content in this structured format with clear, concise, and measurable KPIs while maintaining professional readability.