Key Responsibility Areas (KRAs) & Key Performance Indicators (KPIs) for Electrical Maintenance Technician
1. Preventive Maintenance
KRA: Performing regular preventive maintenance on electrical systems to ensure optimal functionality and safety.
Short Description: Ensure scheduled maintenance tasks are completed on time.
- Number of preventive maintenance tasks completed per month
- Percentage of system downtime reduced due to preventive maintenance
- Average time taken to complete a preventive maintenance task
- Number of maintenance-related incidents reported
2. Troubleshooting and Repairs
KRA: Identifying electrical issues, troubleshooting problems, and executing repairs promptly to minimize downtime.
Short Description: Efficiently resolve electrical faults to maintain operational continuity.
- Response time to emergency repair calls
- Percentage of successful troubleshooting and repair tasks
- Average time to resolve a reported electrical issue
- Customer satisfaction rating for repair services provided
3. Safety Compliance
KRA: Ensuring compliance with electrical safety standards, regulations, and protocols to uphold a secure work environment.
Short Description: Maintain safety protocols to prevent electrical hazards.
- Number of safety inspections conducted per quarter
- Percentage of safety compliance adherence in audits
- Incident rate related to electrical safety violations
- Training hours devoted to electrical safety practices
4. Equipment Calibration
KRA: Calibrating and testing electrical equipment to ensure accuracy, efficiency, and reliability of operations.
Short Description: Validate equipment functionality through regular calibration.
- Frequency of equipment calibration checks
- Percentage of equipment passing calibration tests
- Downtime attributed to equipment calibration issues
- Cost savings achieved through optimized equipment performance
5. Energy Efficiency Management
KRA: Implementing energy-efficient practices and technologies to reduce power consumption and environmental impact.
Short Description: Optimize energy usage for cost savings and sustainability.
- Reduction in energy consumption compared to previous periods
- Implementation of energy-saving initiatives within the facility
- Savings achieved through energy efficiency measures
- Feedback from stakeholders on energy conservation efforts
6. Documentation and Reporting
KRA: Maintaining accurate records of maintenance activities, repairs, and inspections for compliance and analysis purposes.
Short Description: Ensure comprehensive documentation for audit trails and analysis.
- Accuracy of maintenance logs and reports
- Timeliness in submitting maintenance documentation
- Completeness of maintenance records for audit purposes
- Utilization of maintenance data for performance improvement
7. Team Collaboration
KRA: Collaborating effectively with team members, supervisors, and other departments to achieve maintenance goals and foster a cohesive work environment.
Short Description: Promote teamwork and communication for efficient operations.
- Participation in team meetings and discussions
- Feedback from colleagues on teamwork and cooperation
- Resolution time for interdepartmental maintenance issues
- Number of cross-departmental projects successfully completed
8. Training and Development
KRA: Continuously enhancing knowledge and skills through training programs and certifications to stay updated with industry trends and best practices.
Short Description: Invest in personal and professional growth for enhanced performance.
- Completion rate of required training courses
- Certifications obtained in relevant electrical maintenance areas
- Application of newly acquired skills in daily tasks
- Feedback from supervisors on skill development impact
9. Cost Control
KRA: Monitoring and managing maintenance expenses to optimize budget utilization and control operational costs.
Short Description: Implement cost-effective maintenance strategies for financial efficiency.
- Comparison of maintenance expenses against budget allocations
- Identification of cost-saving opportunities in maintenance practices
- Percentage of cost reduction achieved through optimization
- ROI analysis for maintenance investments
10. Innovation and Process Improvement
KRA: Driving innovation and continuous improvement initiatives in maintenance processes to enhance efficiency, quality, and performance.
Short Description: Foster a culture of innovation for sustainable growth and excellence.
- Number of innovative solutions implemented in maintenance tasks
- Feedback from stakeholders on process improvement impact
- Reduction in maintenance cycle times through process enhancements
- Recognition for innovative contributions to maintenance operations
Real-Time Example of KRA & KPI
Example: Implementing Predictive Maintenance
KRA: Implementing predictive maintenance strategies to anticipate equipment failures and schedule repairs before breakdowns occur.
- KPI 1: Percentage reduction in unplanned downtime
- KPI 2: Increase in equipment lifespan due to predictive maintenance
- KPI 3: Cost savings achieved through predictive maintenance practices
- KPI 4: Improvement in overall equipment effectiveness (OEE) metrics
Describe how these KPIs led to improved performance and success by reducing maintenance costs, enhancing equipment reliability, and optimizing operational efficiency.
Key Takeaways
- KRA defines what needs to be done, whereas KPI measures how well it is done.
- KPIs should always be SMART (Specific, Measurable, Achievable, Relevant, Time-bound).
- Regular tracking and adjustments ensure success in Electrical Maintenance Technician role.
