Electrical Maintenance Technician KRA/KPI

Key Responsibility Areas (KRAs) & Key Performance Indicators (KPIs) for Electrical Maintenance Technician

1. Preventive Maintenance

KRA: Performing regular preventive maintenance on electrical systems to ensure optimal functionality and safety.

Short Description: Ensure scheduled maintenance tasks are completed on time.

• Number of preventive maintenance tasks completed per month
• Percentage of system downtime reduced due to preventive maintenance
• Average time taken to complete a preventive maintenance task
• Number of maintenance-related incidents reported

2. Troubleshooting and Repairs

KRA: Identifying electrical issues, troubleshooting problems, and executing repairs promptly to minimize downtime.

Short Description: Efficiently resolve electrical faults to maintain operational continuity.

• Response time to emergency repair calls
• Percentage of successful troubleshooting and repair tasks
• Average time to resolve a reported electrical issue
• Customer satisfaction rating for repair services provided

3. Safety Compliance

KRA: Ensuring compliance with electrical safety standards, regulations, and protocols to uphold a secure work environment.

Short Description: Maintain safety protocols to prevent electrical hazards.

• Number of safety inspections conducted per quarter
• Percentage of safety compliance adherence in audits
• Incident rate related to electrical safety violations
• Training hours devoted to electrical safety practices

4. Equipment Calibration

KRA: Calibrating and testing electrical equipment to ensure accuracy, efficiency, and reliability of operations.

Short Description: Validate equipment functionality through regular calibration.

• Frequency of equipment calibration checks
• Percentage of equipment passing calibration tests
• Downtime attributed to equipment calibration issues
• Cost savings achieved through optimized equipment performance

5. Energy Efficiency Management

KRA: Implementing energy-efficient practices and technologies to reduce power consumption and environmental impact.

Short Description: Optimize energy usage for cost savings and sustainability.

• Reduction in energy consumption compared to previous periods
• Implementation of energy-saving initiatives within the facility
• Savings achieved through energy efficiency measures
• Feedback from stakeholders on energy conservation efforts

6. Documentation and Reporting

KRA: Maintaining accurate records of maintenance activities, repairs, and inspections for compliance and analysis purposes.

Short Description: Ensure comprehensive documentation for audit trails and analysis.

• Accuracy of maintenance logs and reports
• Timeliness in submitting maintenance documentation
• Completeness of maintenance records for audit purposes
• Utilization of maintenance data for performance improvement

7. Team Collaboration

KRA: Collaborating effectively with team members, supervisors, and other departments to achieve maintenance goals and foster a cohesive work environment.

Short Description: Promote teamwork and communication for efficient operations.

• Participation in team meetings and discussions
• Feedback from colleagues on teamwork and cooperation
• Resolution time for interdepartmental maintenance issues
• Number of cross-departmental projects successfully completed

8. Training and Development

KRA: Continuously enhancing knowledge and skills through training programs and certifications to stay updated with industry trends and best practices.

Short Description: Invest in personal and professional growth for enhanced performance.

• Completion rate of required training courses
• Certifications obtained in relevant electrical maintenance areas
• Application of newly acquired skills in daily tasks
• Feedback from supervisors on skill development impact

9. Cost Control

KRA: Monitoring and managing maintenance expenses to optimize budget utilization and control operational costs.

Short Description: Implement cost-effective maintenance strategies for financial efficiency.

• Comparison of maintenance expenses against budget allocations
• Identification of cost-saving opportunities in maintenance practices
• Percentage of cost reduction achieved through optimization
• ROI analysis for maintenance investments

10. Innovation and Process Improvement

KRA: Driving innovation and continuous improvement initiatives in maintenance processes to enhance efficiency, quality, and performance.

Short Description: Foster a culture of innovation for sustainable growth and excellence.

• Number of innovative solutions implemented in maintenance tasks
• Feedback from stakeholders on process improvement impact
• Reduction in maintenance cycle times through process enhancements
• Recognition for innovative contributions to maintenance operations

Real-Time Example of KRA & KPI

Example: Implementing Predictive Maintenance

KRA: Implementing predictive maintenance strategies to anticipate equipment failures and schedule repairs before breakdowns occur.

• KPI 1: Percentage reduction in unplanned downtime
• KPI 2: Increase in equipment lifespan due to predictive maintenance
• KPI 3: Cost savings achieved through predictive maintenance practices
• KPI 4: Improvement in overall equipment effectiveness (OEE) metrics

Describe how these KPIs led to improved performance and success by reducing maintenance costs, enhancing equipment reliability, and optimizing operational efficiency.

Key Takeaways

• KRA defines what needs to be done, whereas KPI measures how well it is done.
• KPIs should always be SMART (Specific, Measurable, Achievable, Relevant, Time-bound).
• Regular tracking and adjustments ensure success in Electrical Maintenance Technician role.