Introduction to Work Behavior
Work behavior is the attitude, actions, and activities that are observed at work. It involves the behaviors a worker displays when interacting with their colleagues, customers, management, or other stakeholders. Every workplace has unique expectations of acceptable behavior; it is important for employees to understand and respect the associated culture. Good work behavior is beneficial for a business, both for their public image and the satisfaction of their employees.
Types of Work Behaviors
- Productive behaviors
- Non-productive behaviors
Factors Influencing Work Behaviors
Several external and internal factors can have an impact on work behavior. External factors include the quality of management, working conditions, and the culture of the business. Internal factors include motivations, individual values, and personality traits. It is important for employers to be aware of these factors and maintain an environment that encourages the best behavior from their staff.
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FAQs
Can work behaviors change over time?
Yes, work behaviors can certainly change over time, as attitudes, values, and workplace conditions may also evolve over time.
What are the 4 work behaviors?
The four main types of workplace behavior are: productive behaviors, non-productive behaviors, proactive behaviors, and reactive behaviors.
How can managers address negative work behaviors effectively?
Managers should take a proactive approach to addressing negative behavior in the workplace. They can begin by setting clear and consistent expectations, addressing issues as soon as they arise, and providing consequences but also rewards for positive behavior.