Key Responsibility Areas (KRA) & Key Performance Indicators (KPI) for HR Agent
1. Recruitment and Selection
KRA: Managing the recruitment process to attract and select qualified candidates for open positions.
Short Description: Ensuring efficient hiring processes.
- KPI 1: Time-to-fill vacancies
- KPI 2: Quality of hire
- KPI 3: Candidate satisfaction with the recruitment process
- KPI 4: Diversity of hires
2. Employee Onboarding and Orientation
KRA: Facilitating seamless onboarding experiences for new employees to ensure a smooth transition into the organization.
Short Description: Enhancing new employee integration.
- KPI 1: Onboarding completion rate
- KPI 2: Employee engagement during onboarding
- KPI 3: Time to full productivity for new hires
- KPI 4: Feedback from new employees on the onboarding process
3. Performance Management
KRA: Developing and implementing performance management systems to drive employee productivity and development.
Short Description: Enhancing employee performance and growth.
- KPI 1: Goal achievement rate
- KPI 2: Employee satisfaction with performance feedback
- KPI 3: Training hours per employee for skill enhancement
- KPI 4: Frequency of performance evaluations conducted
4. Employee Relations and Engagement
KRA: Fostering positive employee relations and creating engagement initiatives to boost morale and retention.
Short Description: Cultivating a positive work environment.
- KPI 1: Employee satisfaction surveys results
- KPI 2: Employee turnover rate
- KPI 3: Participation in engagement activities
- KPI 4: Resolution time for employee grievances
5. Training and Development
KRA: Identifying training needs, designing programs, and implementing development initiatives to enhance employee skills.
Short Description: Promoting continuous learning and growth.
- KPI 1: Training completion rates
- KPI 2: Skill improvement after training programs
- KPI 3: Employee promotions from internal talent development
- KPI 4: Training cost-effectiveness
6. Compensation and Benefits Administration
KRA: Managing compensation structures and benefits packages to attract and retain top talent.
Short Description: Ensuring competitive compensation and benefits.
- KPI 1: Salary competitiveness analysis results
- KPI 2: Benefits utilization rate
- KPI 3: Employee satisfaction with compensation and benefits
- KPI 4: Cost per employee for benefits administration
7. HR Policy Development and Compliance
KRA: Developing HR policies and ensuring compliance with labor laws and regulations.
Short Description: Establishing and enforcing HR protocols.
- KPI 1: Policy adherence rate
- KPI 2: Compliance audit results
- KPI 3: Employee awareness of HR policies
- KPI 4: Number of policy updates implemented annually
8. Health and Safety Management
KRA: Implementing health and safety protocols to maintain a secure work environment for employees.
Short Description: Ensuring workplace safety.
- KPI 1: Number of safety incidents reported
- KPI 2: Emergency response time in case of incidents
- KPI 3: Safety training completion rates
- KPI 4: Health and safety audit results
9. Succession Planning
KRA: Identifying and developing future leaders within the organization to ensure continuity and growth.
Short Description: Nurturing leadership talent.
- KPI 1: Succession fill rate
- KPI 2: Employee readiness for promotion assessments
- KPI 3: Leadership development program effectiveness
- KPI 4: Diversity in leadership pipeline
10. HR Data Analytics
KRA: Utilizing data analytics to drive HR decisions and strategies for improved organizational performance.
Short Description: Leveraging data for HR insights.
- KPI 1: Turnover rate analysis and trends
- KPI 2: Recruitment source effectiveness based on data
- KPI 3: HR metrics dashboard completeness and accuracy
- KPI 4: Cost savings achieved through data-driven HR initiatives
