Key Responsibility Areas (KRAs) & Key Performance Indicators (KPIs) for HR Associate
1. Recruitment and Selection
KRA: Responsible for sourcing, screening, and hiring qualified candidates to meet staffing needs.
Short Description: Efficiently recruit top talent.
- KPI 1: Time to fill open positions
- KPI 2: Quality of hires (retention rate after 6 months)
- KPI 3: Candidate satisfaction with recruitment process
- KPI 4: Diversity hiring metrics
2. Employee Onboarding and Orientation
KRA: Facilitate smooth onboarding processes for new employees to ensure integration and productivity.
Short Description: Ensure seamless transition for new hires.
- KPI 1: Onboarding completion rate
- KPI 2: Employee engagement during onboarding
- KPI 3: Time to full productivity for new hires
- KPI 4: Feedback from new employees on onboarding experience
3. Performance Management
KRA: Develop and implement performance appraisal processes to evaluate employee performance.
Short Description: Enhance employee performance through feedback.
- KPI 1: Completion rate of performance reviews
- KPI 2: Achievement of performance goals/targets
- KPI 3: Employee satisfaction with performance feedback
- KPI 4: Training needs identified through performance appraisals
4. Training and Development
KRA: Identify training needs, design training programs, and monitor employee development.
Short Description: Enhance employee skills and knowledge.
- KPI 1: Training hours per employee
- KPI 2: Training effectiveness (measured by skill improvement)
- KPI 3: Employee participation in training programs
- KPI 4: Return on investment for training initiatives
5. Employee Relations
KRA: Address employee grievances, facilitate conflict resolution, and promote a positive work culture.
Short Description: Foster a harmonious work environment.
- KPI 1: Employee satisfaction survey scores
- KPI 2: Number of resolved employee conflicts
- KPI 3: Employee retention rate
- KPI 4: Compliance with labor laws and regulations
6. Compensation and Benefits Administration
KRA: Administer employee compensation, benefits, and reward programs.
Short Description: Ensure competitive and fair compensation.
- KPI 1: Salary competitiveness analysis
- KPI 2: Benefits utilization rate
- KPI 3: Accuracy of payroll processing
- KPI 4: Employee satisfaction with compensation and benefits package
7. HR Policy Development and Implementation
KRA: Develop, communicate, and ensure compliance with HR policies and procedures.
Short Description: Establish and enforce HR guidelines.
- KPI 1: Policy adherence rate
- KPI 2: Employee awareness of HR policies
- KPI 3: Policy update and communication frequency
- KPI 4: Compliance audit results
8. HR Data Analytics
KRA: Analyze HR data to derive insights for strategic decision-making and process improvements.
Short Description: Utilize data for informed HR strategies.
- KPI 1: Turnover rate analysis
- KPI 2: HR metrics dashboard accuracy
- KPI 3: Cost per hire analysis
- KPI 4: Predictive analytics implementation success
9. Compliance and Legal Requirements
KRA: Ensure HR practices comply with labor laws, regulations, and industry standards.
Short Description: Maintain legal HR operations.
- KPI 1: Compliance audit results
- KPI 2: Number of HR-related legal cases resolved
- KPI 3: Training on compliance completion rate
- KPI 4: Timely updates on legal changes implemented
10. HR Technology Management
KRA: Evaluate, implement, and optimize HR technology solutions for enhanced efficiency and effectiveness.
Short Description: Leverage technology for HR improvement.
- KPI 1: System downtime percentage
- KPI 2: User satisfaction with HR tech tools
- KPI 3: Cost savings through technology implementation
- KPI 4: Technology adoption rate among HR team
