Hr Counselor KRA/KPI

**Job Title: HR Counselor**

**Job Description:**
As an HR Counselor, your role involves providing guidance and support to employees regarding various HR-related matters. You will be responsible for fostering a positive work environment, resolving conflicts, and ensuring compliance with HR policies and regulations.

**Key Responsibility Areas (KRA) & Key Performance Indicators (KPI)**

**1. Employee Relations**
– **KRA:** Building and maintaining positive relationships among employees for a harmonious work environment.
– **Short Description:** Employee relations management.
– KPI 1: Employee satisfaction surveys conducted quarterly.
– KPI 2: Resolution time for employee grievances.
– KPI 3: Number of conflict resolutions per month.
– KPI 4: Employee retention rate improvement.

**2. Training and Development**
– **KRA:** Identifying training needs and implementing development programs to enhance employee skills.
– **Short Description:** Training and development initiatives.
– KPI 1: Training hours per employee annually.
– KPI 2: Employee skill improvement rate post-training.
– KPI 3: Employee feedback on training effectiveness.
– KPI 4: Implementation of new training programs.

**3. Policy Compliance**
– **KRA:** Ensuring strict adherence to company policies and legal regulations.
– **Short Description:** Policy compliance management.
– KPI 1: Policy violation incidents per quarter.
– KPI 2: Completion rate of mandatory compliance trainings.
– KPI 3: Audit findings related to HR policies.
– KPI 4: Timely updates to policies based on legal changes.

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