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Hr Intern KRA/KPI
Key Responsibility Areas (KRA) & Key Performance Indicators (KPI) for HR Intern
1. Recruitment and Onboarding
KRA: Manage end-to-end recruitment processes and facilitate smooth onboarding for new hires.
Short Description: Ensuring timely recruitment and effective onboarding.
- Time-to-fill vacancies
- Quality of hire
- New hire retention rate
- Employee satisfaction with onboarding process
2. Employee Engagement
KRA: Develop and implement strategies to enhance employee engagement and satisfaction.
Short Description: Fostering a positive work culture and high employee morale.
- Employee feedback scores
- Participation in engagement activities
- Retention of top performers
- Employee Net Promoter Score (eNPS)
3. HR Documentation and Compliance
KRA: Maintain accurate HR records and ensure compliance with labor laws and regulations.
Short Description: Ensuring legal compliance and data accuracy.
- Percentage of accurate HR records
- Adherence to compliance deadlines
- Audit results for HR documentation
- Number of compliance-related incidents
4. Training and Development
KRA: Coordinate training programs and career development initiatives for employees.
Short Description: Enhancing employee skills and career growth.
- Training participation rates
- Employee skill development progress
- Internal promotion rates
- Training cost per employee
5. Performance Management
KRA: Implement performance appraisal processes and provide feedback to employees.
Short Description: Driving performance improvement and goal alignment.
- Completion rates of performance reviews
- Employee goal achievement rates
- Feedback effectiveness scores
- Performance improvement metrics
Real-Time Example of KRA & KPI
Employee Engagement
KRA: Implementing a quarterly engagement survey to measure employee satisfaction levels.
- KPI 1: Average score on the engagement survey
- KPI 2: Participation rate in engagement activities
- KPI 3: Retention rate of engaged employees
- KPI 4: Number of positive employee testimonials
Tracking these KPIs led to a 15% increase in overall employee satisfaction and a 10% decrease in turnover rates.
Key Takeaways
- KRA defines what needs to be done, whereas KPI measures how well it is done.
- KPIs should always be SMART (Specific, Measurable, Achievable, Relevant, Time-bound).
- Regular tracking and adjustments ensure success in HR Intern role.
Ensure clear, concise, and measurable KPIs are set for each KRA to drive performance and success in the HR Intern position.