And Job Specification In Hrm KRA/KPI

Key Responsibility Areas (KRA) & Key Performance Indicators (KPI)

1. Recruitment and Selection

KRA: Managing the recruitment and selection process to attract top talent efficiently.

Short Description: Ensure timely hiring of qualified candidates.

• Time-to-fill vacancies
• Quality of hire
• Offer acceptance rate
• Interview to hire ratio

2. Employee Onboarding

KRA: Facilitating a smooth onboarding experience for new hires.

Short Description: Ensure new employees are productive from day one.

• Onboarding completion rate
• Employee satisfaction with onboarding
• Time to full productivity
• Retention of new hires after onboarding

3. Performance Management

KRA: Implementing an effective performance management system to drive employee performance.

Short Description: Enhance employee productivity and engagement.

• Goal achievement rate
• Feedback completion rate
• Employee performance ratings distribution
• Training needs identification through performance reviews

4. Employee Relations

KRA: Managing employee relations and fostering a positive work environment.

Short Description: Promote a harmonious workplace culture.

• Employee satisfaction survey results
• Resolution time for employee grievances
• Turnover rate due to employee relations issues
• Number of formal complaints filed

5. Compensation and Benefits

KRA: Administering competitive compensation and benefits programs.

Short Description: Ensure fair and attractive reward packages.

• Salary competitiveness analysis
• Benefit utilization rate
• Cost of benefits per employee
• Employee satisfaction with compensation and benefits

6. Training and Development

KRA: Providing opportunities for employee learning and development.

Short Description: Enhance employee skills and competencies.

• Training participation rate
• Skills improvement after training
• Employee promotion rates post-training
• Training ROI (Return on Investment)

7. HR Compliance

KRA: Ensuring adherence to labor laws and HR regulations.

Short Description: Mitigate legal risks for the organization.

• Number of compliance audits passed
• Policy violation incidents
• Legal complaints filed against the organization
• Percentage of employees trained on compliance

8. Diversity and Inclusion

KRA: Promoting diversity and inclusion initiatives within the organization.

Short Description: Foster a diverse and inclusive workplace culture.

• Diversity hiring metrics
• Inclusion survey results
• Employee resource group participation
• Representation in leadership roles

9. Employee Engagement

KRA: Enhancing employee engagement and morale.

Short Description: Improve overall employee satisfaction and commitment.

• Employee engagement survey scores
• Voluntary turnover rate
• Recognition program participation
• Employee Net Promoter Score (eNPS)

10. HR Analytics and Reporting

KRA: Utilizing HR data and analytics to drive strategic decision-making.

Short Description: Provide data-driven insights to support HR initiatives.

• HR metrics dashboard accuracy
• Turnover forecasting accuracy
• Cost per hire analysis
• Utilization of HR technology tools