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What Is The Function Of Technology In Handling The HR Payroll Process?

  • Superworks
  • 3 min read
  • January 8, 2024

Key Responsibility Areas (KRAs) & Key Performance Indicators (KPIs) for HR Payroll Professional

1. Payroll Processing and Compliance

KRA: Managing accurate and timely payroll processing while ensuring compliance with regulations.

Short Description: Ensuring payroll accuracy and compliance.

  • Percentage of Payroll Errors
  • Timeliness of Payroll Processing
  • Compliance Audit Results
  • Employee Satisfaction with Payroll Services

2. Benefits Administration

KRA: Administering employee benefits programs effectively.

Short Description: Efficient benefits administration.

  • Benefits Enrollment Accuracy
  • Timely Communication of Benefits Changes
  • Benefits Utilization Rates
  • Employee Feedback on Benefits Offerings

3. Tax Compliance and Reporting

KRA: Ensuring accurate tax calculations and timely reporting.

Short Description: Tax compliance and reporting accuracy.

  • Tax Filing Accuracy
  • Timeliness of Tax Filings
  • Audit Outcomes Related to Tax Compliance
  • Reduction in Tax-Related Penalties

4. HRIS Management

KRA: Overseeing the HR Information System for efficient payroll management.

Short Description: Effective HRIS management.

  • HRIS Data Accuracy
  • System Uptime and Performance
  • User Satisfaction with HRIS
  • Integration of Payroll Processes with HRIS

5. Payroll Cost Control

KRA: Implementing cost-effective payroll strategies.

Short Description: Cost-efficient payroll management.

  • Payroll Processing Costs
  • Reduction in Payroll Errors Leading to Cost Savings
  • Payroll Processing Time Reduction
  • Cost per Payslip Metric

6. Employee Data Confidentiality

KRA: Maintaining confidentiality and security of employee payroll data.

Short Description: Ensuring data confidentiality.

  • Data Breach Incidents
  • Compliance with Data Protection Regulations
  • Employee Trust in Data Security
  • Data Access Audit Results

7. Continuous Process Improvement

KRA: Identifying and implementing process enhancements for payroll efficiency.

Short Description: Process improvement initiatives.

  • Number of Process Improvements Implemented
  • Time Saved through Process Enhancements
  • Employee Feedback on Process Changes
  • Cost Savings Due to Process Improvements

8. Vendor Management

KRA: Managing relationships with external payroll service providers.

Short Description: Effective vendor management.

  • Vendor Performance Evaluations
  • Timeliness of Vendor Payments
  • Cost-Effectiveness of Vendor Contracts
  • Vendor Satisfaction Surveys

9. Training and Development

KRA: Providing training on payroll processes and compliance to HR and employees.

Short Description: Training on payroll best practices.

  • Training Participation Rates
  • Post-Training Knowledge Assessments
  • Payroll Error Reduction Post-Training
  • Employee Feedback on Training Effectiveness

10. Reporting and Analytics

KRA: Generating payroll reports and analyzing data for insights.

Short Description: Data-driven payroll reporting.

  • Accuracy of Payroll Reports
  • Timeliness of Report Generation
  • Utilization of Reports for Decision-Making
  • Data Consistency across Systems

Real-Time Example of KRA & KPI

Example: Payroll Processing and Compliance

KRA: Managing accurate and timely payroll processing while ensuring compliance with regulations.

  • KPI 1: Percentage of Payroll Errors
  • KPI 2: Timeliness of Payroll Processing
  • KPI 3: Compliance Audit Results
  • KPI 4: Employee Satisfaction with Payroll Services

Reducing payroll errors and processing delays led to higher audit scores and improved employee satisfaction, reinforcing trust in the HR payroll process.

Key Takeaways

  • KRA defines what needs to be done, whereas KPI measures how well it is done.
  • KPIs should always be SMART (Specific, Measurable, Achievable, Relevant, Time-bound).
  • Regular tracking and adjustments ensure success in HR Payroll functions.

Alpesh Vaghasiya

The founder & CEO of Superworks, I'm on a mission to help small and medium-sized companies to grow to the next level of accomplishments.With a distinctive knowledge of authentic strategies and team-leading skills, my mission has always been to grow businesses digitally The core mission of Superworks is Connecting people, Optimizing the process, Enhancing performance.

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