Hris Specialist KRA/KPI

Key Responsibility Areas (KRA) & Key Performance Indicators (KPI) for HRIS Specialist

1. Payroll Management

KRA: Responsible for accurate and timely processing of payroll for employees.

Short Description: Ensure error-free payroll processing.

• KPI 1: Percentage of payroll errors
• KPI 2: Timeliness of payroll processing
• KPI 3: Employee satisfaction with payroll accuracy
• KPI 4: Compliance with payroll regulations

2. HRIS System Maintenance

KRA: Maintain and update HR information systems for data accuracy.

Short Description: Ensure HR systems are up-to-date and functional.

• KPI 1: System uptime and availability
• KPI 2: Data integrity levels in HRIS
• KPI 3: Timely system updates and patches
• KPI 4: User satisfaction with system usability

3. Employee Data Management

KRA: Manage employee data, ensuring confidentiality and accuracy.

Short Description: Safeguard and update employee records.

• KPI 1: Data accuracy rate in HR records
• KPI 2: Compliance with data protection regulations
• KPI 3: Turnaround time for data updates
• KPI 4: Security measures for data protection

4. Training and Development Coordination

KRA: Coordinate training programs and track employee development.

Short Description: Facilitate employee learning and growth.

• KPI 1: Training participation rates
• KPI 2: Skill improvement post-training
• KPI 3: Employee feedback on training effectiveness
• KPI 4: Alignment of training with organizational goals

5. Recruitment and Onboarding Support

KRA: Assist in recruitment processes and onboard new hires smoothly.

Short Description: Ensure seamless hiring and integration of new employees.

• KPI 1: Time-to-fill open positions
• KPI 2: Onboarding completion rates
• KPI 3: New hire satisfaction with onboarding process
• KPI 4: Quality of candidate pool sourced

6. Performance Management Administration

KRA: Administer performance appraisal processes and feedback mechanisms.

Short Description: Facilitate fair and effective performance evaluations.

• KPI 1: Completion rate of performance reviews
• KPI 2: Alignment of performance goals with organizational objectives
• KPI 3: Feedback turnaround time to employees
• KPI 4: Improvement in employee performance post-feedback

7. Compliance and Legal Requirements

KRA: Ensure HR practices comply with legal regulations and internal policies.

Short Description: Maintain legal and ethical HR operations.

• KPI 1: Compliance audit results
• KPI 2: Number of policy violations reported
• KPI 3: Timely updates on legal changes affecting HR
• KPI 4: Training completion rates on compliance topics

8. Benefits Administration

KRA: Administer employee benefits programs and resolve benefit-related queries.

Short Description: Ensure accurate and timely benefits management.

• KPI 1: Benefits enrollment rates
• KPI 2: Resolution time for benefit inquiries
• KPI 3: Employee satisfaction with benefits package
• KPI 4: Cost efficiency in benefits administration

9. Diversity and Inclusion Initiatives

KRA: Support diversity and inclusion efforts within the organization.

Short Description: Foster an inclusive and diverse workplace culture.

• KPI 1: Diversity metrics improvement over time
• KPI 2: Employee feedback on inclusion initiatives
• KPI 3: Participation rates in diversity events
• KPI 4: Inclusion impact on employee engagement

10. HR Analytics and Reporting

KRA: Analyze HR data to provide insights for strategic decision-making.

Short Description: Utilize data for informed HR strategies.

• KPI 1: Accuracy of HR reports and analytics
• KPI 2: Turnaround time for data analysis requests
• KPI 3: Utilization of data-driven insights in HR initiatives
• KPI 4: Impact of analytics on HR efficiency and effectiveness