Key Responsibility Areas (KRA) & Key Performance Indicators (KPI) for HRIS Specialist
1. Payroll Management
KRA: Responsible for accurate and timely processing of payroll for employees.
Short Description: Ensure error-free payroll processing.
- KPI 1: Percentage of payroll errors
- KPI 2: Timeliness of payroll processing
- KPI 3: Employee satisfaction with payroll accuracy
- KPI 4: Compliance with payroll regulations
2. HRIS System Maintenance
KRA: Maintain and update HR information systems for data accuracy.
Short Description: Ensure HR systems are up-to-date and functional.
- KPI 1: System uptime and availability
- KPI 2: Data integrity levels in HRIS
- KPI 3: Timely system updates and patches
- KPI 4: User satisfaction with system usability
3. Employee Data Management
KRA: Manage employee data, ensuring confidentiality and accuracy.
Short Description: Safeguard and update employee records.
- KPI 1: Data accuracy rate in HR records
- KPI 2: Compliance with data protection regulations
- KPI 3: Turnaround time for data updates
- KPI 4: Security measures for data protection
4. Training and Development Coordination
KRA: Coordinate training programs and track employee development.
Short Description: Facilitate employee learning and growth.
- KPI 1: Training participation rates
- KPI 2: Skill improvement post-training
- KPI 3: Employee feedback on training effectiveness
- KPI 4: Alignment of training with organizational goals
5. Recruitment and Onboarding Support
KRA: Assist in recruitment processes and onboard new hires smoothly.
Short Description: Ensure seamless hiring and integration of new employees.
- KPI 1: Time-to-fill open positions
- KPI 2: Onboarding completion rates
- KPI 3: New hire satisfaction with onboarding process
- KPI 4: Quality of candidate pool sourced
6. Performance Management Administration
KRA: Administer performance appraisal processes and feedback mechanisms.
Short Description: Facilitate fair and effective performance evaluations.
- KPI 1: Completion rate of performance reviews
- KPI 2: Alignment of performance goals with organizational objectives
- KPI 3: Feedback turnaround time to employees
- KPI 4: Improvement in employee performance post-feedback
7. Compliance and Legal Requirements
KRA: Ensure HR practices comply with legal regulations and internal policies.
Short Description: Maintain legal and ethical HR operations.
- KPI 1: Compliance audit results
- KPI 2: Number of policy violations reported
- KPI 3: Timely updates on legal changes affecting HR
- KPI 4: Training completion rates on compliance topics
8. Benefits Administration
KRA: Administer employee benefits programs and resolve benefit-related queries.
Short Description: Ensure accurate and timely benefits management.
- KPI 1: Benefits enrollment rates
- KPI 2: Resolution time for benefit inquiries
- KPI 3: Employee satisfaction with benefits package
- KPI 4: Cost efficiency in benefits administration
9. Diversity and Inclusion Initiatives
KRA: Support diversity and inclusion efforts within the organization.
Short Description: Foster an inclusive and diverse workplace culture.
- KPI 1: Diversity metrics improvement over time
- KPI 2: Employee feedback on inclusion initiatives
- KPI 3: Participation rates in diversity events
- KPI 4: Inclusion impact on employee engagement
10. HR Analytics and Reporting
KRA: Analyze HR data to provide insights for strategic decision-making.
Short Description: Utilize data for informed HR strategies.
- KPI 1: Accuracy of HR reports and analytics
- KPI 2: Turnaround time for data analysis requests
- KPI 3: Utilization of data-driven insights in HR initiatives
- KPI 4: Impact of analytics on HR efficiency and effectiveness
