Key Responsibility Areas (KRA) & Key Performance Indicators (KPI) for HRM
1. Recruitment and Selection
KRA: Responsible for sourcing, attracting, and hiring top talent to meet organizational needs efficiently.
Short Description: Ensuring the recruitment process is effective and aligns with company goals.
- KPI 1: Time to fill open positions
- KPI 2: Quality of hires (performance evaluation after onboarding)
- KPI 3: Cost per hire
- KPI 4: Candidate satisfaction feedback
2. Employee Performance Management
KRA: Develop and implement performance evaluation processes to enhance employee productivity and engagement.
Short Description: Ensuring employees receive regular feedback for continuous improvement.
- KPI 1: Employee goal achievement rate
- KPI 2: Employee satisfaction with performance reviews
- KPI 3: Percentage of employees on performance improvement plans
- KPI 4: Training hours per employee for skills development
3. Training and Development
KRA: Identify training needs, design programs, and facilitate learning opportunities for employee growth.
Short Description: Fostering a culture of continuous learning and skill enhancement.
- KPI 1: Training participation rate
- KPI 2: Skill acquisition rate post-training
- KPI 3: Employee promotion rate post-training
- KPI 4: Return on investment (ROI) of training programs
4. Employee Relations and Engagement
KRA: Maintain positive employee relations and create initiatives to enhance overall employee satisfaction and engagement.
Short Description: Building a harmonious workplace environment that promotes employee well-being.
- KPI 1: Employee retention rate
- KPI 2: Employee engagement survey scores
- KPI 3: Number of grievances resolved satisfactorily
- KPI 4: Participation rate in engagement activities
5. Compensation and Benefits Management
KRA: Develop and administer competitive compensation and benefits packages to attract and retain top talent.
Short Description: Ensuring fair and motivating remuneration for employees.
- KPI 1: Salary competitiveness analysis results
- KPI 2: Benefits utilization rate
- KPI 3: Employee satisfaction with compensation and benefits
- KPI 4: Cost of benefits as a percentage of total payroll
6. HR Policy and Compliance
KRA: Develop and enforce HR policies and ensure compliance with labor laws and regulations.
Short Description: Mitigating legal risks and maintaining a fair and ethical work environment.
- KPI 1: Number of policy violations reported
- KPI 2: Compliance audit results
- KPI 3: Employee understanding of HR policies (survey results)
- KPI 4: Number of successful policy trainings conducted
7. Diversity and Inclusion
KRA: Promote diversity and inclusion initiatives to create a culture of respect, equity, and belonging.
Short Description: Building a diverse and inclusive workplace that values all perspectives.
- KPI 1: Diversity hiring metrics (gender, ethnicity, etc.)
- KPI 2: Inclusion survey scores
- KPI 3: Employee resource group participation rates
- KPI 4: Number of diversity events organized
8. Talent Management and Succession Planning
KRA: Identify high-potential employees, develop their skills, and create succession plans for key roles.
Short Description: Ensuring a pipeline of skilled employees for future leadership positions.
- KPI 1: Succession planning coverage (key positions)
- KPI 2: Talent retention rate among high-potential employees
- KPI 3: Success rate of internal promotions
- KPI 4: Employee feedback on career development opportunities
9. HR Technology and Analytics
KRA: Implement and leverage HR technology solutions and data analytics to drive informed decision-making.
Short Description: Harnessing technology for efficient HR processes and data-driven insights.
- KPI 1: HR system adoption rate
- KPI 2: Data accuracy and integrity in HR systems
- KPI 3: Turnover analysis based on analytics
- KPI 4: Cost savings through technology implementation
10. Workplace Health and Safety
KRA: Ensure a safe and healthy work environment by implementing and monitoring occupational health and safety programs.
Short Description: Prioritizing employee well-being and preventing workplace accidents.
- KPI 1: Number of workplace accidents/incidents
- KPI 2: Safety training completion rates
- KPI 3: Health and safety audit results
- KPI 4: Employee adherence to safety protocols (spot checks)
