Key Responsibility Areas (KRA) & Key Performance Indicators (KPI) for Human Resource And Admin Manager
1. Recruitment and Onboarding
KRA: Managing the end-to-end recruitment process and ensuring smooth onboarding for new hires.
Short Description: Ensuring timely and quality recruitment and seamless onboarding.
- Time-to-fill vacancies
- Quality of new hire performance
- Onboarding completion rate
- Employee satisfaction with onboarding
2. Employee Relations and Engagement
KRA: Fostering positive employee relations and enhancing engagement within the organization.
Short Description: Promoting a healthy work environment and boosting employee morale.
- Employee satisfaction survey results
- Employee turnover rate
- Participation in engagement activities
- Resolution time for employee grievances
3. Performance Management
KRA: Developing and implementing performance management processes to drive employee productivity.
Short Description: Setting performance standards and evaluating employee performance.
- Completion of performance appraisals
- Goal achievement rate
- Training hours per employee for skill enhancement
- Feedback response time
4. Compliance and Policy Adherence
KRA: Ensuring compliance with labor laws and company policies.
Short Description: Upholding legal and organizational standards.
- Audit results on compliance adherence
- Number of policy violations reported
- Training completion rate on compliance topics
- Legal case resolution time
5. Training and Development
KRA: Identifying training needs and implementing development programs for employee growth.
Short Description: Enhancing employee skills and competencies.
- Training participation rate
- Skills improvement post-training
- Employee promotion rate based on development
- Training cost per employee
6. Compensation and Benefits Management
KRA: Designing and managing competitive compensation and benefits packages.
Short Description: Attracting and retaining top talent through rewards.
- Salary competitiveness analysis
- Employee benefits utilization rate
- Employee satisfaction with compensation package
- Benefits cost as a percentage of total payroll
7. HR Data Analytics
KRA: Utilizing HR data to drive strategic decision-making and improve HR processes.
Short Description: Leveraging data for efficient HR operations.
- HR data accuracy rate
- Turnover analytics for retention strategies
- Cost per hire analysis
- Employee performance trends identification
8. Workplace Health and Safety
KRA: Creating and maintaining a safe and healthy work environment for employees.
Short Description: Prioritizing employee well-being and safety.
- Number of workplace accidents/incidents
- Safety training completion rate
- Health and safety audit results
- Employee feedback on workplace safety measures
9. Diversity and Inclusion Initiatives
KRA: Developing and implementing programs to foster diversity and inclusion in the workplace.
Short Description: Promoting a diverse and inclusive organizational culture.
- Diversity hiring metrics
- Inclusion survey results
- Employee participation in diversity events
- Retention rates for diverse employees
10. Strategic HR Planning
KRA: Formulating and executing HR strategies aligned with organizational goals.
Short Description: Aligning HR initiatives with business objectives.
- HR budget adherence
- Succession planning effectiveness
- HR contribution to company KPIs
- HR initiatives alignment with business strategy
Real-Time Example of KRA & KPI
[Insert a real-world example related to the Human Resource And Admin Manager]
KRA: Provide an example of how an organization or professional applies this KRA in real life.
- KPI 1: [Example of a measurable KPI]
- KPI 2: [Example of a measurable KPI]
- KPI 3: [Example of a measurable KPI]
- KPI 4: [Example of a measurable KPI]
Describe how these KPIs led to improved performance and success.
Key Takeaways
- KRA defines what needs to be done, whereas KPI measures how well it is done.
- KPIs should always be SMART (Specific, Measurable, Achievable, Relevant, Time-bound).
- Regular tracking and adjustments ensure success in Human Resource And Admin Manager.
