Human Resource KRA/KPI

Key Responsibility Areas (KRA) & Key Performance Indicators (KPI)

1. Recruitment and Selection

KRA: Managing the recruitment and selection process to attract top talent.

Short Description: Enhancing the workforce through effective hiring strategies.

• Number of qualified candidates per open position
• Time to fill open positions
• Offer acceptance rate
• Quality of hire

2. Employee Onboarding and Orientation

KRA: Ensuring smooth onboarding and orientation for new hires.

Short Description: Facilitating seamless integration of new employees.

• Onboarding completion rate
• New hire satisfaction survey results
• Time to productivity for new hires
• Retention rate of new employees

3. Performance Management

KRA: Implementing performance management processes to drive employee productivity.

Short Description: Enhancing individual and organizational performance.

• Employee performance ratings distribution
• Goal achievement rate
• Feedback completion rate
• Training and development participation rate

4. Employee Relations and Engagement

KRA: Fostering positive employee relations and high engagement levels.

Short Description: Cultivating a positive work environment.

• Employee satisfaction survey results
• Employee retention rate
• Number of grievances resolved
• Participation rate in engagement activities

5. Training and Development

KRA: Identifying training needs and implementing development programs.

Short Description: Enhancing employee skills and competencies.

• Training hours per employee
• Training effectiveness (pre- and post-assessment scores)
• Skills improvement rate post-training
• Employee promotion rate post-training

6. Compensation and Benefits Management

KRA: Designing and managing competitive compensation and benefits packages.

Short Description: Ensuring fair and attractive rewards for employees.

• Compensation competitiveness analysis
• Benefits utilization rate
• Salary increase budget adherence
• Employee satisfaction with compensation and benefits

7. HR Policy and Compliance

KRA: Developing and enforcing HR policies to ensure legal compliance.

Short Description: Safeguarding the organization through policy adherence.

• Compliance audit results
• Policy violation incidents
• Training completion on policies and procedures
• Legal claims resolution time

8. Diversity and Inclusion

KRA: Promoting diversity and fostering an inclusive workplace culture.

Short Description: Celebrating differences and ensuring equity.

• Diversity hiring statistics
• Inclusion survey results
• Diversity training participation rate
• Employee resource group engagement

9. HR Data Analytics

KRA: Utilizing data analytics for informed HR decision-making.

Short Description: Leveraging data for strategic HR initiatives.

• HR metrics dashboard accuracy
• Turnover rate prediction accuracy
• Cost per hire analysis
• Training ROI calculation

10. Talent Management and Succession Planning

KRA: Identifying and developing future leaders within the organization.

Short Description: Building a pipeline of talent for key roles.

• Succession planning completion rate
• High-potential employee development progress
• Internal promotions rate
• Talent retention rate

Real-Time Example of KRA & KPI

Employee Engagement

KRA: Implementing engagement initiatives to boost employee morale and productivity.

• KPI 1: Employee engagement survey participation rate
• KPI 2: Percentage increase in productivity post-engagement program
• KPI 3: Number of collaborative projects initiated by employees
• KPI 4: Reduction in absenteeism rates

Describe how these KPIs led to improved performance and success by enhancing employee satisfaction and organizational productivity.

Key Takeaways

• KRA defines what needs to be done, whereas KPI measures how well it is done.
• KPIs should always be SMART (Specific, Measurable, Achievable, Relevant, Time-bound).
• Regular tracking and adjustments ensure success in Human Resource.