For Human Resources Coordinator KRA/KPI

Key Responsibility Areas (KRA) & Key Performance Indicators (KPI) for Human Resources Coordinator

1. Recruitment and Selection

KRA: Overseeing the recruitment and selection process to ensure the organization attracts and hires top talent efficiently.

Short Description: Managing end-to-end recruitment activities.

• Time-to-fill for open positions
• Offer acceptance rate
• Quality of hire
• Retention rate of new hires

2. Employee Relations

KRA: Handling employee relations matters to maintain a positive work environment and resolve conflicts effectively.

Short Description: Fostering positive employee relations.

• Employee satisfaction survey scores
• Number of resolved employee grievances
• Employee engagement levels
• Turnover rate due to employee relations issues

3. Training and Development

KRA: Planning and implementing training programs to enhance employee skills and knowledge.

Short Description: Facilitating employee growth through training.

• Training participation rates
• Skills improvement post-training
• Training cost per employee
• Promotion rate of trained employees

4. Performance Management

KRA: Managing the performance appraisal process to align individual goals with organizational objectives.

Short Description: Driving performance excellence.

• Completion rate of performance reviews
• Goal achievement percentage
• Performance improvement plans implemented
• Employee satisfaction with performance feedback

5. Compliance and Legal Matters

KRA: Ensuring HR policies and practices comply with labor laws and regulations.

Short Description: Upholding legal and ethical standards.

• Number of compliance audits passed
• Legal claims filed against the organization
• Policy update timeliness
• Training completion on compliance topics

6. Compensation and Benefits Administration

KRA: Managing compensation and benefits programs to attract and retain top talent.

Short Description: Ensuring competitive rewards packages.

• Compensation competitiveness analysis results
• Benefits utilization rate
• Salary increase budget adherence
• Employee satisfaction with benefits package

7. HR Information Systems Management

KRA: Overseeing the HRIS to ensure accurate and secure employee data management.

Short Description: Optimizing HR technology solutions.

• Data accuracy percentage
• System downtime duration
• User training completion on HRIS
• Integration of HR systems with other departments

8. Diversity and Inclusion

KRA: Promoting diversity and inclusion initiatives within the organization.

Short Description: Fostering a diverse and inclusive workplace.

• Diversity hiring metrics
• Inclusion training participation rates
• Employee resource group engagement
• Perception of inclusivity in employee surveys

9. HR Analytics and Reporting

KRA: Analyzing HR data to provide insights for decision-making and strategic planning.

Short Description: Leveraging data for HR strategy.

• Turnover rate analysis by department
• Cost per hire trend analysis
• Employee performance trend reports
• ROI on HR initiatives

10. Employee Wellness and Engagement

KRA: Developing initiatives to enhance employee well-being and engagement.

Short Description: Promoting a healthy and engaged workforce.

• Employee participation in wellness programs
• Wellness program effectiveness metrics
• Employee satisfaction with work-life balance
• Employee engagement survey scores