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Superworks
Modern HR Workplace
Your Partner in the entire Employee Life Cycle
From recruitment to retirement manage every stage of employee lifecycle with ease.


Seamless onboarding & offboarding
Automated compliance & payroll
Track performance & engagement
Importance Of In Hrm KRA/KPI
**Key Responsibility Areas (KRA) & Key Performance Indicators (KPI)**
**1. Recruitment and Selection**
– **KRA:** Managing end-to-end recruitment processes to attract top talent for the organization.
– **Short Description:** Ensuring the right people are hired for the right roles efficiently.
– **KPIs:**
1. Time-to-fill for open positions.
2. Quality of hires based on performance evaluations.
3. Candidate satisfaction feedback.
4. Diversity and inclusion metrics in hiring.
**2. Employee Onboarding and Orientation**
– **KRA:** Facilitating smooth onboarding experiences for new hires to integrate them into the organization effectively.
– **Short Description:** Setting up new employees for success from day one.
– **KPIs:**
1. Onboarding completion rate.
2. Time for new hires to reach productivity.
3. Employee engagement scores post-onboarding.
4. Retention rates of newly onboarded employees.
**3. Performance Management**
– **KRA:** Implementing performance appraisal systems to evaluate and enhance employee performance.
– **Short Description:** Monitoring and improving employee productivity and development.
– **KPIs:**
1. Goal achievement rates.
2. Employee retention post-appraisal.
3. Feedback response rates.
4. Training and development participation rates.
**4. Employee Relations and Engagement**
– **KRA:** Building and maintaining positive relationships between employees and the organization.
– **Short Description:** Fostering a conducive work environment for employee satisfaction.
– **KPIs:**
1. Employee satisfaction survey results.
2. Employee grievances resolution time.
3. Participation in engagement activities.
4. Turnover rates related to employee relations issues.
**5. Training and Development**
– **KRA:** Identifying training needs and providing learning opportunities for employee growth.
– **Short Description:** Investing in enhancing employee skills and competencies.
– **KPIs:**
1. Training completion rates.
2. Skill proficiency improvement rates.
3. Employee promotion rates post-training.
4. Return on investment for training programs.
**6. Compensation and Benefits Administration**
– **KRA:** Managing salary structures, incentives, and benefits to ensure competitive compensation packages.
– **Short Description:** Ensuring fair and motivating compensation for employees.
– **KPIs:**
1. Salary competitiveness analysis.
2. Benefits utilization rates.
3. Employee satisfaction with compensation.
4. Cost of benefits per employee.
**7. HR Policy Development and Compliance**
– **KRA:** Developing HR policies and ensuring adherence to labor laws and regulations.
– **Short Description:** Establishing guidelines for fair and legal employee practices.
– **KPIs:**
1. Policy compliance rates.
2. Legal compliance audit results.
3. Employee awareness of HR policies.
4. Number of policy violations.
**8. Health and Safety Management**
– **KRA:** Creating and implementing workplace health and safety programs to protect employees.
– **Short Description:** Ensuring a safe and healthy work environment for all.
– **KPIs:**
1. Incident and accident rates.
2. Safety training completion rates.
3. Emergency response time.
4. Health and safety audit scores.
**9. Succession Planning**
– **KRA:** Developing and preparing internal talent for future key roles within the organization.
– **Short Description:** Building a pipeline of capable leaders for seamless transitions.
– **KPIs:**
1. Succession fill rate.
2. Employee readiness assessment results.
3. Promotion rates from internal talent pool.
4. Employee feedback on growth opportunities.
**10. HR Data Analytics**
– **KRA:** Utilizing HR data to drive insights for strategic decision-making and planning.
– **Short Description:** Leveraging data for evidence-based HR strategies.
– **KPIs:**
1. Data accuracy and integrity.
2. Turnover prediction accuracy.
3. HR cost per employee.
4. Time spent on data analysis vs. action implementation.
**Real-Time Example of KRA & KPI**
– **Example:** Implementing a new employee engagement program.
– **KPI 1:** Participation rate in engagement activities.
– **KPI 2:** Pre and post-program employee satisfaction scores.
– **KPI 3:** Impact on team productivity metrics.
– **KPI 4:** Retention rates of engaged employees.
**Key Takeaways**
– **KRA defines what needs to be done**, whereas **KPI measures how well it is done**.
– **KPIs should always be SMART** (Specific, Measurable, Achievable, Relevant, Time-bound).
– **Regular tracking and adjustments** ensure success in Job Description In Hrm.