Key Responsibility Areas (KRA) & Key Performance Indicators (KPI) for Interior Coordinator
1. Interior Design Planning
KRA: Developing comprehensive interior design plans for projects to ensure aesthetic appeal and functionality.
Short Description: Strategic planning of interior design elements.
- Number of approved design plans
- Client satisfaction rating on design concepts
- Adherence to project timelines
- Percentage of budget compliance
2. Material Selection and Procurement
KRA: Sourcing and acquiring quality materials within budget constraints for interior projects.
Short Description: Efficient procurement of materials.
- Quality assessment of procured materials
- Cost savings achieved through negotiations
- Timely delivery of materials to project sites
- Inventory management efficiency
3. Project Coordination and Execution
KRA: Overseeing the implementation of interior design plans and coordinating with contractors and vendors.
Short Description: Smooth execution of design projects.
- Project completion within set deadlines
- Number of successful project installations
- Client feedback on project execution quality
- Resolution of project-related issues
4. Budget Management
KRA: Managing project budgets effectively to ensure cost-efficient interior design solutions.
Short Description: Financial oversight of interior projects.
- Budget variance analysis
- Cost savings initiatives implemented
- Accuracy of budget forecasts
- Return on investment for design projects
5. Client Communication and Relationship Management
KRA: Establishing clear communication channels with clients and maintaining strong relationships throughout projects.
Short Description: Client-focused interaction and management.
- Client satisfaction survey results
- Number of repeat clients secured
- Feedback response time to client queries
- Client referrals generated
6. Trends Research and Implementation
KRA: Staying updated on industry trends and integrating innovative design concepts into projects.
Short Description: Trend analysis and application in designs.
- Number of trend-incorporated projects
- Attendance at industry trend seminars or events
- Client feedback on trendy design elements
- Innovation awards or recognitions received
7. Team Collaboration and Leadership
KRA: Fostering a collaborative team environment and providing effective leadership in design projects.
Short Description: Team coordination and leadership.
- Team productivity and efficiency metrics
- Employee satisfaction survey results
- Number of successful team projects completed
- Leadership development initiatives undertaken
8. Quality Assurance and Control
KRA: Implementing quality control measures to ensure the delivery of high-standard interior designs.
Short Description: Quality management in design projects.
- Quality inspection pass rates
- Client feedback on design quality
- Percentage of design revisions required
- Compliance with industry quality standards
9. Marketing and Brand Promotion
KRA: Developing marketing strategies to promote interior design services and enhance brand visibility.
Short Description: Brand promotion and marketing initiatives.
- Number of new client acquisitions through marketing efforts
- Brand recognition and awareness metrics
- Effectiveness of digital marketing campaigns
- ROI on marketing investments
10. Continuous Professional Development
KRA: Engaging in ongoing learning and skill enhancement activities to stay abreast of industry advancements.
Short Description: Personal growth and development in the field.
- Number of professional certifications obtained
- Participation in industry workshops or courses
- Application of new skills in design projects
- Feedback from mentors or peers on professional growth
