ICICI Bank Assistant Manager Job Description
An ICICI Bank Assistant Manager plays a vital role in managing day-to-day banking operations, ensuring exceptional customer service, and supporting the bank’s financial objectives. The position requires a mix of leadership, communication, and analytical skills to drive business growth and maintain customer satisfaction.
- Oversee daily banking operations to ensure efficiency and compliance with bank policies.
- Manage customer relationships, providing personalized financial solutions.
- Support branch activities by assisting in the management and training of staff.
Responsibilities
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- Assist in developing and implementing strategies to achieve branch targets.
- Handle customer queries and complaints, ensuring timely resolution.
- Monitor and maintain branch cash levels and financial records.
- Collaborate with senior management to drive business growth and profitability.
- Conduct regular training sessions for staff to enhance customer service standards.
Requirements and Skills
- Bachelor’s degree in finance, business administration, or a related field.
- Prior experience in banking or financial services, preferably in a supervisory role.
- Strong communication and interpersonal skills.
- Ability to analyze financial data and make informed decisions.
- Proficiency in banking software and MS Office applications.
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