Logistic Support Job Description Overview
The role of Logistic Support in the Logistics/Supply Chain sector is crucial for ensuring smooth operations, timely deliveries, and efficient inventory management. This position directly impacts the company’s success by optimizing logistical processes, reducing costs, and enhancing customer satisfaction.
- The Logistic Support role plays a key part in team collaboration by coordinating with various departments such as procurement, warehousing, and transportation to streamline operations.
- In today’s dynamic market, major innovations like digitalization, automation, and sustainable practices are shaping the logistics industry, presenting both challenges and opportunities for Logistic Support professionals.
- Key stakeholders for this role include supply chain managers, warehouse supervisors, transportation coordinators, and external partners like carriers and vendors. This role sits at the intersection of operational efficiency and cost-effectiveness within the company structure.
- Success in this role is measured by various KPIs such as on-time delivery rates, inventory accuracy, cost savings in transportation, and overall supply chain efficiency.
Key Responsibilities
As a Logistic Support professional, your responsibilities will include:
- Project Planning and Execution: You will be responsible for creating project plans, coordinating resources, and ensuring the timely execution of logistics projects to meet delivery deadlines and cost targets.
- Problem-Solving and Decision-Making: Addressing logistics challenges such as route optimization, inventory shortages, or supplier delays by making data-driven decisions to mitigate risks and maintain smooth operations.
- Collaboration with Cross-Functional Teams: Working closely with procurement, operations, and customer service teams to align logistics activities with overall business goals and ensure seamless coordination across departments.
- Leadership and Mentorship: Providing guidance to junior team members, fostering a culture of continuous improvement, and leading by example to drive operational excellence in logistics processes.
- Process Improvement and Innovation: Continuously evaluating existing processes, identifying areas for improvement, and implementing innovative solutions to enhance efficiency and reduce costs in logistics operations.
- Technical or Customer-Facing Responsibilities: Handling technical aspects like inventory management systems, transportation software, or customer inquiries related to shipping status and delivery schedules.
Required Skills and Qualifications
To excel in the role of Logistic Support, you should possess the following skills and qualifications:
- Technical Skills: Proficiency in logistics software (e.g., TMS, WMS), data analysis tools, Excel, knowledge of transportation regulations, and familiarity with ERP systems.
- Educational Requirements: Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or related field. Certification in logistics or APICS is a plus.
- Experience Level: 3+ years of experience in logistics operations, preferably in a supervisory role. Experience in a fast-paced industry like e-commerce or manufacturing is beneficial.
- Soft Skills: Strong communication skills, problem-solving abilities, attention to detail, leadership qualities, and the ability to thrive in a high-pressure environment.
- Industry Knowledge: Understanding of supply chain principles, inventory management best practices, transportation modes, and compliance with customs and trade regulations.
Preferred Qualifications
In addition to the required qualifications, the following attributes would make a candidate stand out:
- Experience in implementing lean principles or Six Sigma methodologies in logistics operations.
- Holding advanced certifications such as Certified Supply Chain Professional (CSCP) or Lean Six Sigma Black Belt.
- Familiarity with emerging technologies like blockchain for supply chain visibility, IoT devices for tracking, or AI for demand forecasting.
- Demonstrated success in scaling logistics operations across multiple regions or countries, driving cost savings and process efficiencies.
- Active participation in industry events, continuous learning through workshops or seminars, and published articles on logistics best practices.
- Proficiency in a second language for effective communication in global logistics scenarios.
Compensation and Benefits
We offer a competitive compensation package with the following benefits:
- Base Salary: Competitive salary based on experience and skills in the range of $55,000 – $75,000 per year.
- Bonuses & Incentives: Performance-based bonuses, profit-sharing opportunities, and stock options based on individual and company performance.
- Health & Wellness: Comprehensive medical, dental, and vision insurance plans, employee assistance programs, and wellness initiatives.
- Retirement Plans: 401(k) plan with employer matching contributions, pension schemes, and financial planning resources.
- Paid Time Off: Generous vacation days, sick leave, parental leave, and personal days for work-life balance.
- Career Growth: Training programs, skill development courses, mentorship opportunities, and avenues for career advancement within the company.
Application Process
For the Logistic Support position, our application process is as follows:
- Submitting Your Application: Interested candidates should submit their updated resume and a compelling cover letter through our online application portal.
- Initial Screening: Our HR team will review applications to shortlist candidates who meet the job requirements for a preliminary screening interview.
- Technical and Skills Assessment: Shortlisted candidates may undergo assessments to evaluate their technical skills, problem-solving abilities, and logistical knowledge.
- Final Interview: Successful candidates from the assessment stage will be invited for a final interview with the hiring manager to assess their fit with the team and organizational culture.
- Offer and Onboarding: Upon selection, candidates will receive an official job offer detailing compensation, benefits, and the onboarding process to facilitate a smooth transition into the role.
