Order Picker Packer Job Description Overview
As an Order Picker Packer, you play a crucial role in the Logistics/Warehouse sector by efficiently managing the movement of goods within the company. Your contribution directly impacts the company’s success by ensuring accurate and timely order fulfillment.
This role fosters team collaboration by coordinating with various departments to meet customer demands and company goals efficiently. It involves adapting to industry trends, embracing innovations in packaging and order processing, and overcoming challenges to optimize warehouse operations.
Key stakeholders you interact with include warehouse managers, inventory specialists, and shipping coordinators. Your position is pivotal in the company structure as it bridges the gap between order receipt and shipment, ensuring customer satisfaction and operational excellence. Success in this role is measured by meeting order accuracy rates, on-time delivery metrics, and inventory control.
Key Responsibilities
- Project Planning and Execution: You will be responsible for planning the order picking and packing schedule, ensuring orders are fulfilled accurately and promptly. This involves coordinating with the warehouse team and logistics department to optimize workflow.
- Problem-Solving and Decision-Making: Addressing inventory discrepancies, order errors, and logistical challenges efficiently to maintain smooth operations and customer satisfaction.
- Collaboration with Cross-Functional Teams: Working closely with purchasing, inventory control, and shipping departments to streamline processes and enhance overall warehouse performance.
- Leadership and Mentorship: Providing guidance to new team members, sharing best practices, and fostering a supportive work environment to ensure team cohesion and productivity.
- Process Improvement and Innovation: Identifying areas for process enhancement, implementing innovative packing techniques, and suggesting improvements to boost efficiency and reduce errors.
- Technical or Customer-Facing Responsibilities: Using warehouse management systems, scanning devices, and communication tools to update order statuses, communicate with customers, and resolve any order-related queries efficiently.
Required Skills and Qualifications
- Technical Skills: Proficiency in using order management software, barcode scanners, inventory tracking systems, and familiarity with warehouse automation technologies.
- Educational Requirements: High school diploma or equivalent is required. Additional certifications in logistics or warehouse management are a plus.
- Experience Level: At least 1-2 years of experience in a warehouse environment, with knowledge of order fulfillment processes, packing techniques, and inventory control.
- Soft Skills: Strong communication skills, attention to detail, ability to work in a fast-paced environment, teamwork, and problem-solving skills.
- Industry Knowledge: Understanding of safety regulations, inventory management principles, and familiarity with warehouse operations.
Preferred Qualifications
- Experience in a high-volume order fulfillment environment.
- Holding certifications in logistics, supply chain management, or warehouse operations.
- Familiarity with automated picking and packing systems.
- Demonstrated experience in improving order accuracy rates and reducing order processing times.
- Participation in industry workshops or training sessions related to warehouse operations.
- Additional proficiency in a second language for effective communication in a diverse workplace.
Compensation and Benefits
- Base Salary: Competitive hourly wage based on experience and skills.
- Bonuses & Incentives: Performance-based bonuses and recognition programs for exceeding productivity goals.
- Health & Wellness: Medical, dental, and vision insurance coverage for employees and their families.
- Retirement Plans: 401(k) plan with employer contributions to support long-term financial goals.
- Paid Time Off: Generous vacation, sick leave, and holiday pay to maintain work-life balance.
- Career Growth: Opportunities for training, advancement, and skill development to support career progression within the company.
Application Process
To apply for the Order Picker Packer position, follow these steps:
- Submitting Your Application: Interested candidates should submit their resume and cover letter through our online application portal.
- Initial Screening: Our HR team will review applications and contact qualified candidates for an initial screening interview.
- Technical and Skills Assessment: Depending on the role, candidates may undergo a skills assessment or practical test to evaluate their capabilities.
- Final Interview: Shortlisted candidates will be invited for a final interview with the hiring manager to assess cultural fit and job suitability.
- Offer and Onboarding: Successful candidates will receive a formal offer and begin the onboarding process to become part of our dynamic team.
