Senior Account Manager Job Description
The Senior Account Manager plays a pivotal role in maintaining and expanding client relationships, ensuring client satisfaction, and contributing to the company’s revenue goals. This blog post will explore the detailed job description, responsibilities, and essential skills required for a Senior Account Manager.
Job Brief
- Managing a portfolio of accounts to achieve long-term success.
- Developing positive relationships and handling clients’ needs.
- Generating new business using existing and potential customer networks.
Responsibilities
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- Supervising account representatives to ensure sales increase.
- Setting and tracking sales account targets, aligned with company objectives.
- Addressing customer concerns and providing solutions to meet their needs.
- Negotiating contracts and closing agreements.
- Identifying and seizing opportunities for account growth and new business.
Requirements and Skills
- Proven work experience as a Senior Account Manager or relevant role.
- Demonstrable ability in delivering client-focused solutions.
- Excellent listening, negotiation, and presentation abilities.
- Solid experience with CRM software and MS Office.
- Strong verbal and written communication skills.
Conclusion
A Senior Account Manager is key to fostering strong client relationships and driving business growth. They blend strategic planning with hands-on execution to deliver outstanding results and maintain high levels of client satisfaction.
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