Key Responsibility Areas (KRA) & Key Performance Indicators (KPI) for Logistics Executive
1. Supply Chain Management
KRA: Overseeing and optimizing the supply chain for efficient operations.
Short Description: Ensure streamlined flow of goods and materials.
- KPI 1: Inventory turnover rate
- KPI 2: On-time delivery performance
- KPI 3: Cost per unit shipped
- KPI 4: Supplier lead time compliance
2. Warehouse Operations
KRA: Managing warehouse activities to enhance storage and distribution.
Short Description: Efficient handling of goods in the warehouse.
- KPI 1: Order picking accuracy
- KPI 2: Warehouse capacity utilization
- KPI 3: Inventory accuracy rate
- KPI 4: Turnaround time for goods receipt and dispatch
3. Transportation Management
KRA: Optimizing transportation networks for timely delivery.
Short Description: Ensure timely and cost-effective transportation.
- KPI 1: On-time delivery rate
- KPI 2: Transportation cost per mile/km
- KPI 3: Fuel efficiency of fleet vehicles
- KPI 4: Customer satisfaction with delivery times
4. Vendor Management
KRA: Developing and maintaining relationships with vendors for procurement.
Short Description: Effective collaboration with suppliers for procurement needs.
- KPI 1: Vendor performance rating
- KPI 2: Percentage of cost savings through negotiations
- KPI 3: Supplier lead time adherence
- KPI 4: Number of new vendor partnerships established
5. Risk Management
KRA: Identifying and mitigating risks in logistics operations.
Short Description: Proactive management of potential risks in the supply chain.
- KPI 1: Number of incidents affecting operations
- KPI 2: Compliance with safety regulations
- KPI 3: Downtime due to unforeseen events
- KPI 4: Effectiveness of contingency plans in place
6. Performance Metrics Analysis
KRA: Analyzing key performance metrics to drive improvements.
Short Description: Utilize data to enhance logistics performance.
- KPI 1: Cost per unit shipped trend analysis
- KPI 2: Warehouse productivity trends
- KPI 3: Transportation cost variations analysis
- KPI 4: Vendor performance trend analysis
7. Process Optimization
KRA: Continuously improving logistics processes for efficiency.
Short Description: Streamline operations for enhanced productivity.
- KPI 1: Percentage reduction in lead times
- KPI 2: Process cycle time improvement
- KPI 3: Cost savings through process enhancements
- KPI 4: Inventory turnover time reduction
8. Compliance Management
KRA: Ensuring adherence to regulatory requirements in logistics operations.
Short Description: Maintain legal and regulatory compliance in logistics.
- KPI 1: Compliance audit results
- KPI 2: Number of regulatory violations
- KPI 3: Training completion rates on compliance topics
- KPI 4: Timely submission of required documentation
9. Customer Relationship Management
KRA: Enhancing customer satisfaction through effective logistics services.
Short Description: Focus on meeting and exceeding customer expectations.
- KPI 1: Customer feedback ratings on logistics services
- KPI 2: On-time delivery performance for key customers
- KPI 3: Resolution time for logistics-related customer issues
- KPI 4: Customer retention rates based on logistics service quality
10. Technology Integration
KRA: Implementing and leveraging technology for logistics optimization.
Short Description: Utilize tech solutions for improved logistics efficiency.
- KPI 1: Adoption rate of new logistics technologies
- KPI 2: System downtime for logistics software platforms
- KPI 3: Cost savings through technology implementations
- KPI 4: User satisfaction with logistics tech tools
