Maintenance Manager KRA/KPI

**Job Title: Maintenance Manager**

**Job Description:**
A Maintenance Manager is responsible for overseeing all aspects of maintenance operations within an organization. This includes managing maintenance staff, implementing maintenance procedures, ensuring equipment and facilities are in optimal condition, and developing maintenance strategies to improve efficiency and reduce downtime.

**Key Responsibility Areas (KRA) & Key Performance Indicators (KPI)**

**1. Maintenance Planning and Scheduling**
– **KRA:** Develop and implement maintenance plans to ensure timely upkeep of equipment and facilities.
– **Short Description:** Efficiently plan and schedule maintenance activities.
– **KPIs:**
– Percentage of planned maintenance completed on schedule.
– Equipment downtime reduction percentage.
– Compliance with maintenance schedules.
– Maintenance cost variance from budget.

**2. Team Management and Development**
– **KRA:** Lead and mentor maintenance team members to enhance their skills and performance.
– **Short Description:** Manage and develop a high-performing maintenance team.
– **KPIs:**
– Employee turnover rate within the maintenance department.
– Training hours per maintenance staff member.
– Team productivity improvement percentage.
– Employee satisfaction survey results.

**3. Equipment Inspection and Maintenance**
– **KRA:** Ensure regular inspections and maintenance of equipment to prevent breakdowns and ensure safety.
– **Short Description:** Implement effective equipment maintenance practices.
– **KPIs:**
– Number of equipment breakdown incidents.
– Inspection completion rate.
– Equipment downtime due to maintenance.
– Safety incidents related to equipment failure.

**4. Budget and Resource Management**
– **KRA:** Manage maintenance budgets effectively and optimize resource allocation.
– **Short Description:** Efficiently manage maintenance costs and resources.
– **KPIs:**
– Maintenance budget variance.
– Cost per maintenance activity.
– Resource utilization rate.
– Return on investment for maintenance projects.

**5. Compliance and Regulatory Adherence**
– **KRA:** Ensure maintenance operations comply with industry regulations and standards.
– **Short Description:** Maintain regulatory compliance in maintenance activities.
– **KPIs:**
– Number of regulatory violations.
– Audit findings related to maintenance.
– Compliance training completion rate.
– Maintenance-related incident reporting rate.

**Real-Time Example of KRA & KPI**

**Example:**
In a manufacturing plant, the Maintenance Manager successfully reduced equipment downtime by 15% through efficient maintenance planning.
– **KPI 1:** Percentage of planned maintenance completed on schedule.
– **KPI 2:** Equipment downtime reduction percentage.
– **KPI 3:** Compliance with maintenance schedules.
– **KPI 4:** Maintenance cost variance from budget.

**Key Takeaways**
– **KRA defines what needs to be done**, whereas **KPI measures how well it is done**.
– **KPIs should always be SMART** (Specific, Measurable, Achievable, Relevant, Time-bound).
– **Regular tracking and adjustments** ensure success in Maintenance Manager.

This structured format provides clear, concise, and measurable KPIs for a Maintenance Manager role, ensuring professional readability and effectiveness in performance evaluation.