Job Description
As a Maintenance Tech 1, your role involves ensuring the smooth operation and maintenance of equipment and facilities. You will be responsible for conducting repairs, performing preventive maintenance, and troubleshooting issues to minimize downtime and maximize efficiency.
Key Responsibility Areas (KRA) & Key Performance Indicators (KPI)
1. Equipment Maintenance
KRA: Ensuring the proper functioning and upkeep of all equipment to support operational efficiency.
Short Description: Equipment maintenance and repair
- Equipment uptime percentage
- Average time to repair equipment breakdowns
- Number of preventive maintenance tasks completed
- Inventory accuracy of spare parts
2. Facility Management
KRA: Managing the facility’s physical infrastructure to provide a safe and comfortable working environment.
Short Description: Facility maintenance and safety
- Response time to facility repair requests
- Number of safety inspections conducted
- Energy efficiency improvements implemented
- Maintenance cost per square foot
3. Troubleshooting and Repairs
KRA: Identifying and resolving equipment malfunctions and breakdowns promptly to minimize disruptions.
Short Description: Troubleshooting and repair solutions
- Downtime reduction percentage
- First-time fix rate
- Mean time to repair (MTTR)
- Customer satisfaction with repair services
4. Preventive Maintenance Programs
KRA: Developing and implementing preventive maintenance schedules to prevent unexpected equipment failures.
Short Description: Preventive maintenance planning
- Percentage of preventive maintenance tasks completed on schedule
- Reduction in emergency maintenance requests
- Equipment lifespan extension due to preventive maintenance
- Cost savings from preventive maintenance measures
5. Regulatory Compliance
KRA: Ensuring compliance with all relevant regulations and standards in maintenance activities.
Short Description: Regulatory compliance in maintenance
- Number of regulatory inspections passed without issues
- Compliance with safety standards checklist
- Training completion rate on regulatory updates
- No. of reported safety incidents due to non-compliance
6. Inventory Management
KRA: Managing spare parts inventory efficiently to support timely repairs and reduce downtime.
Short Description: Spare parts inventory control
- Inventory turnover rate
- Percentage of critical spare parts availability
- Stockout incidents frequency
- Cost savings through optimized inventory levels
7. Team Collaboration
KRA: Collaborating with other maintenance team members to efficiently address maintenance issues and complete tasks effectively.
Short Description: Teamwork and collaboration
- Team response time to urgent maintenance requests
- Team completion rate of joint projects
- Feedback from team members on collaboration effectiveness
- Overall team productivity improvement percentage
8. Training and Development
KRA: Continuously improving technical skills and knowledge through training to enhance maintenance capabilities.
Short Description: Professional development in maintenance
- Training hours completed per quarter
- Skills proficiency improvement rate after training
- Employee certifications obtained related to maintenance
- Knowledge sharing initiatives participation rate
9. Cost Management
KRA: Managing maintenance costs effectively to optimize budget utilization and resource allocation.
Short Description: Maintenance cost control
- Percentage of maintenance budget spent within target
- Cost per maintenance event trend analysis
- Cost savings initiatives implementation rate
- Return on investment for maintenance projects
10. Performance Reporting
KRA: Providing accurate and timely reports on maintenance activities and performance metrics for management review.
Short Description: Maintenance performance reporting
- Accuracy of maintenance reports compared to actual data
- Report submission timeline adherence
- Key performance trends identification in reports
- Feedback on report usefulness from stakeholders
Real-Time Example of KRA & KPI
Case Study: Equipment Maintenance
KRA: Ensuring timely equipment maintenance to minimize downtime and enhance operational efficiency.
- KPI 1: Equipment uptime percentage increased by 10% after implementing preventive maintenance schedules.
- KPI 2: Average time to repair equipment breakdowns reduced by 20% through improved troubleshooting techniques.
- KPI 3: Number of preventive maintenance tasks completed on schedule reached 95% compliance, leading to fewer unexpected failures.
- KPI 4: Inventory accuracy of spare parts improved by 15% due to better inventory management practices.
This example demonstrates how tracking these KPIs resulted in enhanced equipment reliability, reduced downtime, and improved overall operational performance.
Key Takeaways
- KRA defines what needs to be done, whereas KPI measures how well it is done.
- KPIs should always be SMART (Specific, Measurable, Achievable, Relevant, Time-bound).
- Regular tracking and adjustments ensure success in Maintenance Tech 1.
Generate content in this structured format with clear, concise, and measurable KPIs while maintaining professional readability.
