Programme Assistant KRA/KPI

Programme Assistant Job Description

This Programme Assistant position plays a crucial role in supporting the efficient planning, coordination, and execution of various programs within the organization. The ideal candidate should possess strong organizational skills, attention to detail, and the ability to multitask effectively.

Key Responsibility Areas (KRA) & Key Performance Indicators (KPI)

1. Administrative Support

KRA: Providing administrative support to ensure seamless program operations.

Short Description: Efficiently manage program documentation and schedules.

• Timely completion of administrative tasks
• Accuracy in data entry and record-keeping
• Effective communication with internal stakeholders
• Adherence to deadlines for reports and updates

2. Event Coordination

KRA: Assisting in the coordination and execution of program-related events.

Short Description: Coordinate logistics for successful events.

• Event setup and breakdown efficiency
• Participant registration accuracy
• Vendor coordination for event supplies
• Feedback collection and analysis post-event

3. Stakeholder Engagement

KRA: Engaging with program stakeholders to ensure effective communication and collaboration.

Short Description: Foster positive relationships with stakeholders.

• Response time to stakeholder inquiries
• Feedback from stakeholders on communication effectiveness
• Participation levels in stakeholder meetings
• Number of successful collaborations with stakeholders

4. Budget Management

KRA: Assisting in budget management for program activities.

Short Description: Ensure adherence to program budgets.

• Accuracy in budget tracking and reporting
• Variance analysis of actual vs. planned expenses
• Identification of cost-saving opportunities
• Adherence to financial guidelines and policies

5. Reporting and Analysis

KRA: Generating reports and conducting analysis to evaluate program performance.

Short Description: Provide insightful program performance analysis.

• Timely submission of program reports
• Accuracy in data analysis and interpretation
• Identification of key performance trends
• Recommendations for program improvement based on analysis

Real-Time Example of KRA & KPI

Event Coordination

KRA: Organizing a fundraising event to support a charitable cause.

• KPI 1: Number of event attendees
• KPI 2: Amount of funds raised during the event
• KPI 3: Participant satisfaction survey ratings
• KPI 4: Percentage of funds allocated to the cause

This example showcases how effective event coordination led to increased attendance, fundraising success, positive participant feedback, and impactful resource allocation.

Key Takeaways

• KRA defines what needs to be done, whereas KPI measures how well it is done.
• KPIs should always be SMART (Specific, Measurable, Achievable, Relevant, Time-bound).
• Regular tracking and adjustments ensure success in Programme Assistant role.

Follow this structured content format to outline clear, concise, and measurable KPIs for effective performance tracking in the Programme Assistant position.