Key Responsibility Areas (KRA) & Key Performance Indicators (KPI) for School Administrative Assistant
1. Student Records Management
KRA: Responsible for maintaining accurate student records to ensure compliance and efficient administrative processes.
Short Description: Manage student records for regulatory compliance.
- Accuracy of student records maintained
- Timeliness in updating records
- Compliance with data protection regulations
- Reduction in data retrieval time
2. Communication Coordination
KRA: Facilitate effective communication between staff, parents, and students for smooth operations.
Short Description: Coordinate communication channels.
- Response time to communication queries
- Feedback received on communication effectiveness
- Number of successfully resolved communication issues
- Participation rate in communication events
3. Administrative Support
KRA: Provide administrative support to school management and staff for operational efficiency.
Short Description: Offer administrative assistance.
- Completion rate of administrative tasks
- Feedback on support quality from staff
- Accuracy in documentation and reports
- Adherence to administrative timelines
4. Event Coordination
KRA: Plan and execute school events and activities to enhance student engagement and community involvement.
Short Description: Coordinate school events.
- Event attendance rate
- Feedback on event organization and quality
- Number of successful events conducted
- Adherence to event budget
5. Financial Administration
KRA: Manage financial transactions and budget tracking to support school financial operations.
Short Description: Administer financial processes.
- Accuracy of financial records maintained
- Timely processing of financial transactions
- Budget variance analysis
- Reduction in financial errors
6. Staff Coordination
KRA: Coordinate staff schedules, meetings, and training sessions to optimize human resource utilization.
Short Description: Manage staff coordination.
- Staff attendance compliance rate
- Feedback on staff coordination efficiency
- Number of successful training sessions conducted
- Reduction in scheduling conflicts
7. Inventory Management
KRA: Oversee school supplies and inventory to ensure availability and efficient resource utilization.
Short Description: Manage school inventory.
- Inventory accuracy rate
- Timely replenishment of supplies
- Reduction in excess inventory levels
- Cost savings in inventory management
8. Admissions Support
KRA: Assist in the admissions process by coordinating applications, interviews, and enrollment procedures.
Short Description: Support admissions procedures.
- Admission application completion rate
- Feedback on admissions support services
- Enrollment conversion rate
- Adherence to admissions timeline
9. Technology Integration
KRA: Integrate technology tools and systems to enhance administrative efficiency and communication processes.
Short Description: Implement technology solutions.
- Technology adoption rate among staff
- Feedback on technology usability and effectiveness
- Reduction in manual processes through technology integration
- Improvement in communication through technology tools
10. Performance Reporting
KRA: Generate and analyze performance reports to assess administrative processes and identify areas for improvement.
Short Description: Analyze performance data.
- Accuracy of performance reports generated
- Feedback on report comprehensiveness and insights
- Identification of key improvement areas from reports
- Implementation of recommendations from performance analysis
