Senior Systems Administrator KRA/KPI

**Job Title: Senior Systems Administrator**

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**Job Description:**

As a Senior Systems Administrator, you will be responsible for managing and maintaining the organization’s IT infrastructure. Your role will involve overseeing the installation, configuration, and maintenance of servers, networks, and software systems to ensure optimal performance and security. You will play a crucial role in implementing and monitoring IT policies and procedures, as well as troubleshooting technical issues to minimize downtime and disruptions.

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### Key Responsibility Areas (KRA) & Key Performance Indicators (KPI)

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**1. System Administration**

– **KRA:** Manage and optimize the organization’s server infrastructure to ensure seamless operations.
– **Short Description:** Server management for efficient performance.
– **KPIs:**
1. Server Uptime Percentage.
2. Response Time to Server Issues.
3. Implementation of Server Security Updates.
4. Server Performance Metrics.

**2. Network Management**

– **KRA:** Maintain and secure the organization’s network infrastructure for reliable connectivity.
– **Short Description:** Network administration for seamless connectivity.
– **KPIs:**
1. Network Downtime.
2. Network Bandwidth Utilization.
3. Network Security Incidents.
4. Network Latency Metrics.

**3. Data Backup & Recovery**

– **KRA:** Implement and oversee data backup and recovery processes to safeguard critical information.
– **Short Description:** Data protection and recovery strategies.
– **KPIs:**
1. Backup Success Rate.
2. Recovery Time Objective (RTO).
3. Data Integrity Verification.
4. Backup Storage Utilization.

**4. IT Security Management**

– **KRA:** Ensure the organization’s IT systems are secure from cyber threats and vulnerabilities.
– **Short Description:** IT security for data protection.
– **KPIs:**
1. Security Incident Response Time.
2. Patch Management Compliance.
3. Security Audit Findings Resolution.
4. Employee Security Awareness Training Completion.

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