Software Qa Engineer KRA/KPI

Key Responsibility Areas (KRA) & Key Performance Indicators (KPI) for Software QA Engineer

1. Test Planning and Strategy

KRA: Develop comprehensive test plans and strategies to ensure effective testing of software products.

Short Description: Strategic planning for efficient testing processes.

• Number of test plans created per quarter
• Percentage of test coverage achieved
• On-time delivery of test plans
• Effectiveness of test strategies implemented

2. Test Case Development

KRA: Design and create detailed test cases based on the software requirements and specifications.

Short Description: Crafting precise test cases for accurate testing.

• Number of test cases developed per sprint
• Percentage of passed test cases
• Identification of critical bugs through test cases
• Efficiency in reusing test cases across projects

3. Test Execution and Reporting

KRA: Execute test cases, report defects, and provide comprehensive test reports to stakeholders.

Short Description: Timely execution and communication of test results.

• Defect detection rate during testing
• Accuracy of defect reporting
• Timeliness in test execution and reporting
• Quality of test reports generated

4. Test Automation

KRA: Develop and maintain automated test scripts to improve testing efficiency and coverage.

Short Description: Implementing automation for enhanced testing processes.

• Percentage of test cases automated
• Reduction in testing time through automation
• Frequency of automated script updates
• Effectiveness of automated tests in identifying defects

5. Quality Assurance Process Improvement

KRA: Identify areas for process enhancement and implement quality assurance best practices.

Short Description: Continuous improvement of QA processes.

• Number of process improvements implemented
• Impact of process changes on testing efficiency
• Feedback from team members on process enhancements
• Alignment of QA processes with industry standards

6. Cross-functional Collaboration

KRA: Collaborate with development teams, product managers, and other stakeholders to ensure quality deliverables.

Short Description: Effective teamwork for quality outcomes.

• Feedback from stakeholders on collaboration effectiveness
• Number of cross-functional workshops attended
• Timeliness in resolving cross-team issues
• Quality of communication with other teams

7. Regression Testing

KRA: Conduct regression testing to validate software changes and ensure existing functionalities remain intact.

Short Description: Ensuring software stability through regression testing.

• Regression test coverage achieved
• Percentage of critical regressions detected
• Efficiency in executing regression tests
• Effectiveness of regression test suites

8. Bug Triage and Prioritization

KRA: Prioritize and manage reported bugs to ensure timely resolution of critical issues.

Short Description: Efficient bug handling for product improvement.

• Average time taken to triage a bug
• Accuracy in bug severity classification
• Percentage of critical bugs resolved within SLA
• Customer satisfaction rating post-bug resolution

9. Performance Testing

KRA: Execute performance tests to evaluate system responsiveness, stability, and scalability.

Short Description: Ensuring software performance under various conditions.

• Response time under peak load conditions
• Scalability metrics achieved during performance tests
• Identification of performance bottlenecks
• Accuracy of performance test results

10. Continuous Learning and Development

KRA: Stay updated with the latest QA trends, tools, and technologies to enhance skills and knowledge.

Short Description: Commitment to personal and professional growth in QA field.

• Number of training sessions attended per year
• Implementation of new QA techniques learned
• Contribution to QA knowledge sharing within the team
• Professional certifications obtained in QA domain