Key Responsibility Areas (KRA) & Key Performance Indicators (KPI) for Software QA Engineer
1. Test Planning and Strategy
KRA: Develop comprehensive test plans and strategies to ensure effective testing of software products.
Short Description: Strategic planning for efficient testing processes.
- Number of test plans created per quarter
- Percentage of test coverage achieved
- On-time delivery of test plans
- Effectiveness of test strategies implemented
2. Test Case Development
KRA: Design and create detailed test cases based on the software requirements and specifications.
Short Description: Crafting precise test cases for accurate testing.
- Number of test cases developed per sprint
- Percentage of passed test cases
- Identification of critical bugs through test cases
- Efficiency in reusing test cases across projects
3. Test Execution and Reporting
KRA: Execute test cases, report defects, and provide comprehensive test reports to stakeholders.
Short Description: Timely execution and communication of test results.
- Defect detection rate during testing
- Accuracy of defect reporting
- Timeliness in test execution and reporting
- Quality of test reports generated
4. Test Automation
KRA: Develop and maintain automated test scripts to improve testing efficiency and coverage.
Short Description: Implementing automation for enhanced testing processes.
- Percentage of test cases automated
- Reduction in testing time through automation
- Frequency of automated script updates
- Effectiveness of automated tests in identifying defects
5. Quality Assurance Process Improvement
KRA: Identify areas for process enhancement and implement quality assurance best practices.
Short Description: Continuous improvement of QA processes.
- Number of process improvements implemented
- Impact of process changes on testing efficiency
- Feedback from team members on process enhancements
- Alignment of QA processes with industry standards
6. Cross-functional Collaboration
KRA: Collaborate with development teams, product managers, and other stakeholders to ensure quality deliverables.
Short Description: Effective teamwork for quality outcomes.
- Feedback from stakeholders on collaboration effectiveness
- Number of cross-functional workshops attended
- Timeliness in resolving cross-team issues
- Quality of communication with other teams
7. Regression Testing
KRA: Conduct regression testing to validate software changes and ensure existing functionalities remain intact.
Short Description: Ensuring software stability through regression testing.
- Regression test coverage achieved
- Percentage of critical regressions detected
- Efficiency in executing regression tests
- Effectiveness of regression test suites
8. Bug Triage and Prioritization
KRA: Prioritize and manage reported bugs to ensure timely resolution of critical issues.
Short Description: Efficient bug handling for product improvement.
- Average time taken to triage a bug
- Accuracy in bug severity classification
- Percentage of critical bugs resolved within SLA
- Customer satisfaction rating post-bug resolution
9. Performance Testing
KRA: Execute performance tests to evaluate system responsiveness, stability, and scalability.
Short Description: Ensuring software performance under various conditions.
- Response time under peak load conditions
- Scalability metrics achieved during performance tests
- Identification of performance bottlenecks
- Accuracy of performance test results
10. Continuous Learning and Development
KRA: Stay updated with the latest QA trends, tools, and technologies to enhance skills and knowledge.
Short Description: Commitment to personal and professional growth in QA field.
- Number of training sessions attended per year
- Implementation of new QA techniques learned
- Contribution to QA knowledge sharing within the team
- Professional certifications obtained in QA domain
