Key Responsibility Areas (KRA) & Key Performance Indicators (KPI) for Software Tester
1. Test Planning and Strategy
KRA: Develop comprehensive test plans and strategies to ensure thorough testing of software products.
Short Description: Strategic test planning for effective testing.
- Number of test cases created per project
- Percentage of test coverage achieved
- Defect detection rate during test execution
- Adherence to test schedule and deadlines
2. Test Case Design and Execution
KRA: Design, execute, and maintain test cases to validate software functionalities and performance.
Short Description: Creating and executing test cases for accurate testing.
- Test case effectiveness in identifying defects
- Test case execution time per module
- Percentage of passed test cases
- Efficiency in identifying critical issues
3. Defect Management
KRA: Efficiently track, report, and manage defects to ensure timely resolution and software quality improvement.
Short Description: Managing defects for enhanced software quality.
- Defect closure rate per sprint/release
- Severity level of reported defects
- Root cause analysis completion rate
- Defect reoccurrence rate post-fix implementation
4. Automation Testing
KRA: Develop and implement automated test scripts to streamline testing processes and increase efficiency.
Short Description: Automating tests for improved efficiency.
- Percentage of test coverage through automation
- Automation script execution time reduction percentage
- Number of test cases automated per sprint/release
- Accuracy of automated test results compared to manual testing
5. Regression Testing
KRA: Conduct regression tests to ensure new software updates do not impact existing functionalities.
Short Description: Ensuring software stability through regression testing.
- Regression test suite coverage percentage
- Number of defects identified through regression testing
- Regression test execution time reduction percentage
- Effectiveness in identifying regression-prone areas
6. Performance Testing
KRA: Perform load, stress, and performance tests to evaluate software scalability and responsiveness.
Short Description: Assessing software performance under various conditions.
- Response time under peak load conditions
- Scalability assessment of the software system
- Percentage of performance improvement recommendations implemented
- Identification of performance bottlenecks and solutions proposed
7. Collaboration and Communication
KRA: Collaborate with cross-functional teams and communicate testing progress, issues, and recommendations effectively.
Short Description: Establishing transparent communication channels for testing updates.
- Feedback on communication effectiveness from team members
- Timeliness of reporting testing progress to stakeholders
- Resolution time for communication-related issues
- Number of successful collaborative initiatives with other teams
8. Continuous Learning and Improvement
KRA: Stay updated on testing methodologies and tools to enhance testing capabilities and contribute to continuous improvement.
Short Description: Embracing learning for ongoing enhancement in testing practices.
- Number of new testing techniques learned and implemented
- Feedback on the effectiveness of implementing new methodologies
- Percentage of improvement in testing efficiency post-implementation of new tools
- Participation in testing-related workshops/seminars/training sessions
9. Quality Assurance Compliance
KRA: Ensure adherence to quality standards, procedures, and regulatory requirements in all testing activities.
Short Description: Upholding quality standards and compliance in testing processes.
- Compliance audit results for testing processes
- Number of quality standard deviations identified and rectified
- Adherence to regulatory requirements in testing outputs
- Effectiveness of quality control measures in defect prevention
10. Stakeholder Satisfaction
KRA: Ensure stakeholders’ satisfaction by delivering high-quality, reliable, and user-centric software products through effective testing.
Short Description: Focusing on stakeholder satisfaction through quality deliverables.
- Stakeholder feedback on software quality and reliability
- Number of reported post-release defects from stakeholders
- Timely delivery of tested software products as per stakeholder expectations
- Stakeholder satisfaction survey results related to testing outcomes
