Key Responsibility Areas (KRA) & Key Performance Indicators (KPI) for Staff Nurse
1. Patient Care
KRA: Ensuring quality care and support for patients in a healthcare setting.
Short Description: Patient-focused care provision.
- KPI 1: Patient satisfaction scores
- KPI 2: Average response time to patient needs
- KPI 3: Adherence to medication schedules
- KPI 4: Patient outcome improvement rates
2. Medication Management
KRA: Safe administration and monitoring of medications for patients.
Short Description: Effective medication control and distribution.
- KPI 1: Medication error rates
- KPI 2: Compliance with medication protocols
- KPI 3: Adverse drug reaction monitoring
- KPI 4: Medication administration accuracy
3. Health Education
KRA: Providing health education to patients and families for better outcomes.
Short Description: Patient and family health literacy enhancement.
- KPI 1: Number of educational sessions conducted
- KPI 2: Patient understanding level post-education
- KPI 3: Health behavior change rates after education
- KPI 4: Health literacy improvement metrics
4. Infection Control
KRA: Implementing infection control protocols to prevent the spread of diseases.
Short Description: Infection prevention and control measures.
- KPI 1: Compliance with hand hygiene protocols
- KPI 2: Infection rates within the facility
- KPI 3: Proper disposal of medical waste rates
- KPI 4: Adherence to isolation protocols
5. Team Collaboration
KRA: Collaborating with healthcare teams for holistic patient care.
Short Description: Interdisciplinary teamwork for patient well-being.
- KPI 1: Team communication effectiveness
- KPI 2: Multidisciplinary care plan adherence
- KPI 3: Team satisfaction survey results
- KPI 4: Patient care coordination metrics
6. Emergency Response
KRA: Efficiently managing medical emergencies and critical situations.
Short Description: Quick and effective emergency care provision.
- KPI 1: Response time to emergencies
- KPI 2: Emergency intervention success rates
- KPI 3: Emergency preparedness drills completion
- KPI 4: Patient survival rates in emergencies
7. Documentation and Reporting
KRA: Accurate documentation of patient care and timely reporting.
Short Description: Detailed and precise record-keeping.
- KPI 1: Timeliness of medical chart updates
- KPI 2: Accuracy of patient records maintained
- KPI 3: Compliance with reporting standards
- KPI 4: Data completeness for audits
8. Quality Improvement
KRA: Participating in quality improvement initiatives for enhanced care delivery.
Short Description: Continuous quality enhancement efforts.
- KPI 1: Participation in quality improvement projects
- KPI 2: Improvement in patient care metrics post-QI projects
- KPI 3: Feedback incorporation rates in practice improvements
- KPI 4: Quality improvement project success rates
9. Professional Development
KRA: Engaging in ongoing learning and development to enhance nursing skills.
Short Description: Continuous professional growth and skill enhancement.
- KPI 1: Participation in training programs
- KPI 2: Skill competency assessment results
- KPI 3: Certification and licensure renewal rates
- KPI 4: Peer feedback on professional growth
10. Patient Advocacy
KRA: Advocating for patient rights and needs within the healthcare system.
Short Description: Patient-centric advocacy and support.
- KPI 1: Resolution rates of patient concerns raised
- KPI 2: Patient satisfaction with advocacy efforts
- KPI 3: Number of successful patient advocacy cases
- KPI 4: Patient feedback on advocacy impact
