Storekeeper KRA/KPI

**Key Responsibility Areas (KRA) & Key Performance Indicators (KPI) for Storekeeper**

1. Inventory Management

KRA: Ensuring accurate stock levels and timely replenishment to meet customer demands.

Short Description: Efficiently manage inventory to prevent stockouts.

• 1. Average Inventory Turnover Rate
• 2. Stock Accuracy Percentage
• 3. Order Fulfillment Time
• 4. Stockout Rate

2. Supplier Relationship Management

KRA: Establishing and maintaining strong relationships with suppliers for timely deliveries and cost-effective procurement.

Short Description: Optimize supplier partnerships for operational efficiency.

• 1. Supplier Lead Time Variance
• 2. Cost Savings from Negotiations
• 3. Supplier Performance Rating
• 4. On-time Delivery Rate

3. Warehouse Organization

KRA: Organizing the warehouse layout for efficient storage and retrieval of goods.

Short Description: Streamline warehouse operations for productivity.

• 1. Warehouse Space Utilization Rate
• 2. Pick and Pack Accuracy
• 3. Cycle Count Accuracy
• 4. Warehouse Safety Compliance

4. Order Processing

KRA: Managing order processing accurately and promptly to meet customer expectations.

Short Description: Ensure seamless order fulfillment processes.

• 1. Order Processing Time
• 2. Order Accuracy Rate
• 3. Returns and Refunds Processing Rate
• 4. Customer Satisfaction Score

5. Cost Control

KRA: Monitoring and controlling operational costs to optimize budget utilization.

Short Description: Implement cost-effective measures for financial efficiency.

• 1. Cost of Goods Sold (COGS)
• 2. Overhead Cost Reduction Percentage
• 3. Cost Variance Analysis
• 4. Profit Margin Improvement

6. Quality Assurance

KRA: Ensuring product quality standards are maintained throughout the storage and handling processes.

Short Description: Uphold product quality for customer satisfaction.

• 1. Product Return Rate due to Quality Issues
• 2. Quality Inspection Pass Rate
• 3. Compliance with Quality Standards
• 4. Product Damage Rate

7. Data Analysis and Reporting

KRA: Analyzing operational data to identify trends, make informed decisions, and generate performance reports.

Short Description: Utilize data for strategic decision-making.

• 1. Inventory Turnover Analysis
• 2. Supplier Performance Analytics
• 3. Order Processing Efficiency Metrics
• 4. Cost Control Reports

8. Continuous Improvement

KRA: Implementing process enhancements and innovation to drive operational efficiency and effectiveness.

Short Description: Foster a culture of continuous improvement.

• 1. Number of Process Improvements Implemented
• 2. Employee Suggestions Implemented
• 3. Efficiency Gains from Improvements
• 4. Innovation Adoption Rate

9. Compliance and Regulatory Adherence

KRA: Ensuring adherence to relevant regulations and industry standards in all warehouse operations.

Short Description: Maintain legal and ethical compliance.

• 1. Audit Compliance Score
• 2. Regulatory Violations Count
• 3. Training Completion Rate on Compliance
• 4. Incident Reporting and Resolution Time

10. Team Leadership and Development

KRA: Leading, motivating, and developing the warehouse team to achieve organizational goals and individual growth.

Short Description: Nurture a high-performing team culture.

• 1. Team Productivity Metrics
• 2. Employee Satisfaction Survey Results
• 3. Training and Development Participation Rate
• 4. Team Succession Planning Implementation