Supply Chain Manager Pdf KRA/KPI

Key Responsibility Areas (KRA) & Key Performance Indicators (KPI) for Supply Chain Manager

1. Inventory Management

KRA: Efficiently manage and optimize inventory levels to meet demand while minimizing carrying costs.

Short Description: Ensure optimal inventory control.

• 1. Average Inventory Turnover Rate
• 2. Stock-Out Rate
• 3. Inventory Accuracy
• 4. Carrying Cost Percentage

2. Supplier Relationship Management

KRA: Develop and maintain strong relationships with suppliers to ensure timely deliveries and quality materials.

Short Description: Foster positive supplier partnerships.

• 1. On-Time Delivery Performance
• 2. Supplier Quality Rating
• 3. Cost Savings from Negotiations
• 4. Supplier Lead Time Compliance

3. Demand Forecasting

KRA: Accurately forecast demand to optimize inventory levels and meet customer needs.

Short Description: Enhance demand prediction accuracy.

• 1. Forecast Accuracy Rate
• 2. Demand Variability Index
• 3. Bias in Forecasting
• 4. Forecast Value Added (FVA)

4. Transportation Management

KRA: Efficiently manage transportation operations to ensure timely and cost-effective delivery of goods.

Short Description: Streamline transportation processes.

• 1. On-Time Delivery Rate
• 2. Transportation Cost per Unit
• 3. Carrier Performance Score
• 4. Freight Damage Rate

5. Warehousing Optimization

KRA: Optimize warehouse operations for efficient storage, picking, and packing processes.

Short Description: Enhance warehouse efficiency.

• 1. Order Picking Accuracy
• 2. Warehouse Capacity Utilization
• 3. Inventory Shrinkage Rate
• 4. Warehouse Turnover Ratio

6. Risk Management

KRA: Identify and mitigate supply chain risks to ensure business continuity.

Short Description: Minimize supply chain disruptions.

• 1. Risk Assessment Completion Rate
• 2. Response Time to Disruptions
• 3. Business Continuity Index
• 4. Supplier Risk Rating

7. Cost Optimization

KRA: Implement cost-saving strategies without compromising quality or service levels.

Short Description: Drive cost efficiency in the supply chain.

• 1. Cost Savings Percentage
• 2. Cost per Order Processed
• 3. Cost-to-Serve Reduction
• 4. Cost Variance Analysis

8. Process Improvement

KRA: Continuously evaluate and enhance supply chain processes for increased efficiency and effectiveness.

Short Description: Drive continuous improvement initiatives.

• 1. Process Cycle Time Reduction
• 2. Process Error Rate Reduction
• 3. Process Automation Rate
• 4. Process Cost Efficiency Improvement

9. Compliance Management

KRA: Ensure compliance with relevant laws, regulations, and industry standards in supply chain operations.

Short Description: Uphold regulatory and ethical standards.

• 1. Compliance Audit Score
• 2. Regulatory Fine Incidents
• 3. Training Hours on Compliance
• 4. Ethical Supplier Sourcing Index

10. Performance Reporting

KRA: Develop and deliver comprehensive performance reports to track key metrics and drive informed decision-making.

Short Description: Provide actionable insights through performance reporting.

• 1. Report Accuracy Rate
• 2. Key Performance Indicator (KPI) Adherence
• 3. Report Turnaround Time
• 4. Executive Satisfaction with Reports