Training And Development Manager KRA/KPI

Key Responsibility Areas (KRA) & Key Performance Indicators (KPI) for Training And Development Manager

1. Training Needs Analysis

KRA: Conduct thorough training needs analysis to identify gaps and develop appropriate learning solutions.

Short Description: Ensuring training programs align with organizational goals.

• Evaluation of training effectiveness
• Percentage of skills gap addressed
• Training participation rates
• Feedback from training participants

2. Learning Program Development

KRA: Design and develop engaging and effective training programs that cater to various learning styles.

Short Description: Creating impactful learning experiences.

• Training program completion rates
• Alignment of training content with learning objectives
• Number of training programs developed
• Training program feedback scores

3. Training Delivery and Facilitation

KRA: Deliver training sessions and facilitate workshops to ensure effective knowledge transfer.

Short Description: Engaging and interactive training delivery.

• Training session attendance rates
• Participant engagement levels
• Post-training assessments scores
• Application of learning in the workplace

4. Performance Evaluation

KRA: Evaluate training outcomes and impact on employee performance and organizational goals.

Short Description: Assessing training effectiveness.

• Improvement in key performance indicators post-training
• Employee satisfaction with training programs
• Training ROI (Return on Investment)
• Alignment of training outcomes with organizational goals

5. Learning Technology Integration

KRA: Identify and implement learning technologies to enhance training delivery and accessibility.

Short Description: Leveraging technology for learning.

• Adoption rates of learning technologies
• User satisfaction with learning platforms
• Reduction in training costs through technology
• Training accessibility and flexibility for employees

6. Training Evaluation Framework

KRA: Develop and implement a comprehensive framework to evaluate the effectiveness of training initiatives.

Short Description: Establishing metrics for training success.

• Completion rates of training evaluation assessments
• Alignment of evaluation metrics with learning objectives
• Continuous improvement in training programs based on feedback
• Training impact on employee retention and performance

7. Professional Development Initiatives

KRA: Identify and provide opportunities for continuous professional development for employees.

Short Description: Fostering a culture of learning and growth.

• Participation rates in professional development activities
• Employee feedback on career growth opportunities
• Alignment of development initiatives with career paths
• Retention rates of high-potential employees

8. Compliance Training Management

KRA: Ensure all mandatory compliance training is conducted and tracked effectively.

Short Description: Meeting regulatory training requirements.

• Completion rates of mandatory compliance training
• Audit results related to training compliance
• Timely completion of compliance training deadlines
• Employee knowledge retention on compliance topics

9. Budget Management

KRA: Manage the training budget effectively to optimize resources and achieve maximum ROI.

Short Description: Financial stewardship in training programs.

• Variance analysis of training budget
• Cost per participant for training programs
• Reduction in training costs without compromising quality
• Alignment of training expenses with organizational goals

10. Stakeholder Communication

KRA: Communicate with key stakeholders to ensure alignment of training initiatives with organizational objectives.

Short Description: Building relationships for training success.

• Feedback from stakeholders on training impact
• Alignment of training programs with stakeholder expectations
• Timely communication of training updates and results
• Stakeholder satisfaction with training outcomes