“360-Degree Survey”

What is a 360 Degree Survey?

A 360 Degree Survey is a comprehensive evaluation process that uses feedback from all individuals within an organization to measure an individual’s performance. The survey looks at an individual’s performance from multiple sources: such as, their colleagues, supervisor, customers, and other stakeholders. It is designed to provide a comprehensive understanding of the individual’s strengths and weaknesses and to inform development efforts.

What is the Purpose of a 360 Survey?

The purpose of a 360 degree survey is to provide accurate, reliable feedback portal on an individual so that the organization can take planned actions to improve their performance. This feedback can be used to inform performance-improvement plans in a standardized way, across an organization. By leveraging feedback from multiple perspectives, it gives the organization a holistic view of the individual’s strengths and weaknesses, enabling them to effectively identify development opportunities.

What Are the Pros and Cons of 360 Surveys?

The pros of using a 360 degree survey are vast. It provides impartial and objective data on a given individual. This makes it more reliable for the organization as it provides a well-rounded understanding of the individual and helps the organization compare individual performance across teams. Additionally, the feedback obtained can help an individual understand their development areas and create action items on how to improve their performance.

On the other hand, there are potential drawbacks. An individual might feel overwhelmed or anxious if there are too many surveys to answer, or the questions are too complex. In order to prevent these issues, organizations should use approaches such as shorter surveys, broken into modules, and targeted questions to ensure they get the most out of their 360 degree surveys.

FAQs

When Should 360 Surveys Be Used?

360 degree surveys should be used when an organization is looking to measure an individual’s performance across all levels of an organization. This could be done for performance evaluation or in order to identify individual development areas.

Are 360-Degree Surveys only used for performance evaluations?

No, while 360-degree surveys can be used for performance evaluation, they can also be used for a variety of other purposes, such as to measure team achievement, to assess customer satisfaction, or to measure the impact of training programs.

Also, See: Pulse survey | 360 Degree Feedback