Administrative Clerk Job Description
An excellent administrative clerk is knowledgeable and organized with excellent communication skills. They are responsible for supporting the organization’s administrative needs by organizing records, performing filing, managing calendars, and acting as general point of contact.
Administrative Clerk Responsibilities Include
- Managing calendars: Coordinating and scheduling meetings, appointments, and travel arrangements.
- Answering and routing calls: Answering incoming calls and transferring them to the appropriate individual promptly.
- Organizing files: Joining different documents, scanning them and filing them away in different folders.
- Greeting visitors: Introducing professionals and assisting visitors in an appropriate manner.
- Performing clerical supports such as drafting reports, expressing data, preparing correspondences, printing documents, and taking notes.
Administrative Clerk Job Brief
An administrative clerk should have excellent organizational skills and knowledge of administrative tasks. In addition, they should have good customer service skills, understand office procedures, and show attention towards details. Here are few Administrative Clerical Job Description:
- Proficiency in technology: Should be comfortable working with computers and other technology required to do the job.
- Communication skills: Must be able to communicate effectively with colleagues, customers, and visitors.
- Organizational skills: Must be able to work and think in an organized manner for better results.
- Customer service skills: Should have the ability to react objectively in any situation and stay calm.
- Administrative knowledge: Should be versed in typical administrative procedures.
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Requirements and Skills
- High school diploma or GED: Most employers seek applicants with a high diploma or GED.
- Previous office experience: Some employers may require 1-2 years of prior experience in an office setting.
- Proficiency in Microsoft Office and related programs: Applicants should be able to use software like Microsoft Excel, Word, and other programs as needed.
- Excellent customer service skills: Should possess the ability to remain professional and polite in both in-person and phone interactions.
- Good organizational: Should be able to stay organized and stay calm in a fast-paced environment.
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