What is Manager Self Service?
Manager Self Service (MSS) refers to an online platform which allows employers to give managers a self-service capability to manage their team’s staff-related information and tasks. Through this platform, managers can access payroll, recruitment, resource allocation, employee self-service, training management, and other related tasks. It improves the efficiency of HR operations, as managers no longer have to wait for the approvals and decisions regarding these tasks from HR professionals.
Features and Benefits of Manager Self Service
MSS brings great advantages to employers and managers due to its web-based and automated features:
- From employers: simplified HR operations and time-saving.
- From managers: ability to integrate different HR tasks across a single platform, and easy access to staff information
One of the major benefits of MSS is that it reduces delegation cost and allows managers to easily monitor employee progress and performance. Additionally, managers have more control over their staff payroll service, budget, and compliance.
How MSS contributes to the efficiency of HR operations
Manager Self Service simplifies HR operations by automating tasks related to recruiting, reporting, performance reviews, training, and compliance. Automation helps to improve accuracy and consistency when carrying out these tasks. It saves a considerable amount of time by freeing up HR personnel from manual data entry and more mundane tasks.
Further, managers have access to real-time reporting on their staff’s performance. This provides them with a much clearer picture of who is excelling and who needs assistance in specific tasks. This reduces the potential for errors in staffing decisions, enabling employers to make better decisions.
Process of implementing an Manager Self Service
Implementing an MSS requires establishing a team to configure and develop the platform. This usually entails:
- Creating an outline of the platform, identifying the best-suited technology to build the MSS.
- Configuring the technology for data integration, workflow management, and access control.
- Developing the interface based on the organization’s requirements.
- Testing the platform for bugs before launch.
- Deploying the platform and training managers to use it.
FAQs
Can managers access MSS platforms remotely?
Yes! Manager Self Service platforms are designed to be accessed remotely with secure login credentials. The platforms are also designed to be compatible with most devices including laptops, tablets, and smartphones.
Are MSS platforms customizable to suit different organizational needs?
Yes! Most MSS platforms are highly customizable to meet the individual needs of an organization. Platforms can be adapted to include specific or additional features, or elements can be removed or modified. Additionally, managers have full control over the platform’s interface and design.