Key Responsibility Areas (KRA) & Key Performance Indicators (KPI) for Electrical Engineering Technician
1. Project Management
KRA: Managing electrical engineering projects to ensure timely completion and adherence to quality standards.
Short Description: Efficient project management for successful project delivery.
- KPI 1: Percentage of projects completed on schedule
- KPI 2: Percentage of projects within budget
- KPI 3: Customer satisfaction rating on project delivery
- KPI 4: Number of project scope changes
2. Equipment Maintenance
KRA: Ensuring all electrical equipment is properly maintained and operational.
Short Description: Maintenance of electrical equipment for uninterrupted operations.
- KPI 1: Equipment downtime percentage
- KPI 2: Preventive maintenance completion rate
- KPI 3: Equipment failure rate
- KPI 4: Energy efficiency improvements
3. Safety Compliance
KRA: Ensuring compliance with electrical safety regulations and standards.
Short Description: Upholding safety standards for a secure work environment.
- KPI 1: Number of safety incidents
- KPI 2: Safety training completion rate
- KPI 3: Adherence to safety protocols
- KPI 4: Safety audit results
4. Troubleshooting and Repairs
KRA: Identifying and resolving electrical issues efficiently.
Short Description: Quick troubleshooting and effective repairs for minimal downtime.
- KPI 1: Mean time to repair (MTTR)
- KPI 2: First-time fix rate
- KPI 3: Customer satisfaction with repair services
- KPI 4: Number of repeat issues
5. System Integration
KRA: Integrating electrical systems for seamless functionality.
Short Description: System integration to optimize overall performance.
- KPI 1: Integration completion time
- KPI 2: System compatibility rate
- KPI 3: Performance enhancement after integration
- KPI 4: Stakeholder feedback on integrated systems
6. Quality Control
KRA: Implementing quality control measures for electrical components and systems.
Short Description: Ensuring high-quality standards in electrical engineering products.
- KPI 1: Defect rate in manufactured products
- KPI 2: Compliance with quality standards
- KPI 3: Customer returns due to quality issues
- KPI 4: Quality audit results
7. Documentation and Reporting
KRA: Maintaining accurate documentation and reporting for projects and activities.
Short Description: Efficient documentation and reporting for transparency and accountability.
- KPI 1: Timeliness of project reports
- KPI 2: Accuracy of documentation
- KPI 3: Accessibility of project information
- KPI 4: Compliance with reporting standards
8. Continuous Learning and Development
KRA: Engaging in continuous learning to stay updated with industry trends and technologies.
Short Description: Personal and professional growth through learning and development initiatives.
- KPI 1: Participation in training programs
- KPI 2: Implementation of new skills in projects
- KPI 3: Certifications obtained
- KPI 4: Knowledge sharing within the team
9. Stakeholder Management
KRA: Building and maintaining positive relationships with stakeholders.
Short Description: Effective communication and collaboration with stakeholders for project success.
- KPI 1: Stakeholder satisfaction surveys
- KPI 2: Timely response to stakeholder inquiries
- KPI 3: Number of successful collaborations
- KPI 4: Stakeholder feedback on project outcomes
10. Innovation and Problem-Solving
KRA: Encouraging innovation and applying problem-solving skills in electrical engineering solutions.
Short Description: Creative problem-solving for innovative and efficient solutions.
- KPI 1: Number of innovative solutions implemented
- KPI 2: Problem resolution time
- KPI 3: Patents or intellectual property generated
- KPI 4: Cost savings through innovative approaches
