Electrical Engineering Technician KRA/KPI

Key Responsibility Areas (KRA) & Key Performance Indicators (KPI) for Electrical Engineering Technician

1. Project Management

KRA: Managing electrical engineering projects to ensure timely completion and adherence to quality standards.

Short Description: Efficient project management for successful project delivery.

• KPI 1: Percentage of projects completed on schedule
• KPI 2: Percentage of projects within budget
• KPI 3: Customer satisfaction rating on project delivery
• KPI 4: Number of project scope changes

2. Equipment Maintenance

KRA: Ensuring all electrical equipment is properly maintained and operational.

Short Description: Maintenance of electrical equipment for uninterrupted operations.

• KPI 1: Equipment downtime percentage
• KPI 2: Preventive maintenance completion rate
• KPI 3: Equipment failure rate
• KPI 4: Energy efficiency improvements

3. Safety Compliance

KRA: Ensuring compliance with electrical safety regulations and standards.

Short Description: Upholding safety standards for a secure work environment.

• KPI 1: Number of safety incidents
• KPI 2: Safety training completion rate
• KPI 3: Adherence to safety protocols
• KPI 4: Safety audit results

4. Troubleshooting and Repairs

KRA: Identifying and resolving electrical issues efficiently.

Short Description: Quick troubleshooting and effective repairs for minimal downtime.

• KPI 1: Mean time to repair (MTTR)
• KPI 2: First-time fix rate
• KPI 3: Customer satisfaction with repair services
• KPI 4: Number of repeat issues

5. System Integration

KRA: Integrating electrical systems for seamless functionality.

Short Description: System integration to optimize overall performance.

• KPI 1: Integration completion time
• KPI 2: System compatibility rate
• KPI 3: Performance enhancement after integration
• KPI 4: Stakeholder feedback on integrated systems

6. Quality Control

KRA: Implementing quality control measures for electrical components and systems.

Short Description: Ensuring high-quality standards in electrical engineering products.

• KPI 1: Defect rate in manufactured products
• KPI 2: Compliance with quality standards
• KPI 3: Customer returns due to quality issues
• KPI 4: Quality audit results

7. Documentation and Reporting

KRA: Maintaining accurate documentation and reporting for projects and activities.

Short Description: Efficient documentation and reporting for transparency and accountability.

• KPI 1: Timeliness of project reports
• KPI 2: Accuracy of documentation
• KPI 3: Accessibility of project information
• KPI 4: Compliance with reporting standards

8. Continuous Learning and Development

KRA: Engaging in continuous learning to stay updated with industry trends and technologies.

Short Description: Personal and professional growth through learning and development initiatives.

• KPI 1: Participation in training programs
• KPI 2: Implementation of new skills in projects
• KPI 3: Certifications obtained
• KPI 4: Knowledge sharing within the team

9. Stakeholder Management

KRA: Building and maintaining positive relationships with stakeholders.

Short Description: Effective communication and collaboration with stakeholders for project success.

• KPI 1: Stakeholder satisfaction surveys
• KPI 2: Timely response to stakeholder inquiries
• KPI 3: Number of successful collaborations
• KPI 4: Stakeholder feedback on project outcomes

10. Innovation and Problem-Solving

KRA: Encouraging innovation and applying problem-solving skills in electrical engineering solutions.

Short Description: Creative problem-solving for innovative and efficient solutions.

• KPI 1: Number of innovative solutions implemented
• KPI 2: Problem resolution time
• KPI 3: Patents or intellectual property generated
• KPI 4: Cost savings through innovative approaches