Introduction to Informal Communication
Informal communication is an umbrella term for any type of communication that is not formal. While formal communication is typically done within organizations and between departments, informal communication primarily happens among colleagues, friends, and family, through casual conversations or “chit-chat”. Informal communication is typically less structured and has a more relaxed, informal tone. It allows people to share ideas, feelings, or experiences in a casual setting.
Informal communication can occur in-person, in written form, and/or electronically. Examples include email conversations, instant messaging, phone calls, or face-to-face meetings. This type of communication can also take on a variety of forms, such as jokes, stories, informal language, non-work related conversation, etc.
Types of Informal Communication
There are four main types of informal communication: gossip, off-topic conversations, sharing information, and networking.
Gossip
Gossip is one of the most common forms of informal communication. It is often negative in nature and can be used to spread rumors or stories about another individual or group.
Off-Topic Conversations
Off-topic conversations are conversations that take place between two or more people that are not related to the topic at hand. These can often be considered “water cooler talk” and can range from sports, hobbies, or even current events.
Sharing Information
Sharing information is when people exchange opinions, thoughts, or knowledge around a particular topic. This type of informal communication can also allow for the exchange of ideas or opinions about a particular subject.
Networking
Networking is a type of informal communication that involves connecting with other individuals in order to increase one’s contact base. Social media platforms and other networking sites are ideal places to network and reach out to other professionals.
How to Balance Formal and Informal Communication?
Balancing formal and informal communication is essential in order to ensure effective communication within an organization or team. When done properly, appropriate formal and informal communication can lead to increased productivity and morale, as well as enhanced relationships among colleagues.
To ensure a proper balance between formal and informal communication, it is important to set guidelines for each type. For formal communication, keep messages clear and concise, follow up on tasks, maintain appropriate language, and ensure that all information is accurate. For informal communication, be respectful to others, maintain privacy, and provide an open forum for conversations.
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FAQs
What is informal communication with example?
Informal communication is any type of communication that is not formal. Examples include face-to-face conversations, phone calls, emails, text messages, and instant messaging.
What are the 4 types of informal communication?
The four main types of informal communication are gossip, off-topic conversations, sharing information, and networking.
How does informal communication contribute to employee engagement?
Informal communication facilitates better relationships between colleagues, which can lead to increased employee engagement. Studies have also found that informal communication helps inclusivity within the workplace, enabling employees to create better understanding and trust. Informal communication also provides employees with the opportunity to share ideas and feelings in a relaxed, supportive environment.
Also, See: HR employee engagement
