Key Responsibility Areas (KRA) & Key Performance Indicators (KPI) for HR Assistant Intern
1. Recruitment and Selection
KRA: Managing the recruitment process to attract top talent and ensuring a smooth selection process for organizational needs.
Short Description: Enhancing recruitment and selection procedures.
- KPI 1: Time-to-fill vacancies
- KPI 2: Quality of hire
- KPI 3: Candidate satisfaction score
- KPI 4: Diversity of hires
2. Employee Onboarding and Offboarding
KRA: Facilitating the onboarding of new employees and managing the offboarding process efficiently.
Short Description: Streamlining employee transitions.
- KPI 1: Onboarding completion rate
- KPI 2: Time taken for offboarding process
- KPI 3: Exit interview feedback rating
- KPI 4: Knowledge transfer effectiveness
3. Performance Management
KRA: Implementing performance appraisal systems and assisting in performance improvement plans.
Short Description: Enhancing employee performance.
- KPI 1: Completion rate of performance appraisals
- KPI 2: Achievement of performance goals/targets
- KPI 3: Employee engagement scores post-appraisal
- KPI 4: Number of successful performance improvement plans
4. HR Documentation and Compliance
KRA: Maintaining accurate HR records and ensuring compliance with labor laws and regulations.
Short Description: Ensuring legal and organizational compliance.
- KPI 1: Percentage of updated employee records
- KPI 2: Compliance audit rating
- KPI 3: Timely submission of legal reports
- KPI 4: Number of compliance training sessions conducted
5. Training and Development
KRA: Coordinating training programs and identifying development opportunities for employees.
Short Description: Fostering continuous learning.
- KPI 1: Training hours per employee
- KPI 2: Training effectiveness rating
- KPI 3: Employee skill improvement rate post-training
- KPI 4: Participation rate in development programs
6. Employee Relations
KRA: Handling employee grievances, conflicts, and fostering a positive work environment.
Short Description: Promoting harmonious workplace relations.
- KPI 1: Resolution time for grievances
- KPI 2: Employee satisfaction survey results
- KPI 3: Reduction in conflicts reported
- KPI 4: Employee retention rate
7. Compensation and Benefits Administration
KRA: Managing payroll, benefits administration, and ensuring competitive compensation packages.
Short Description: Optimizing employee compensation and benefits.
- KPI 1: Payroll accuracy rate
- KPI 2: Benefits enrollment rate
- KPI 3: Salary benchmarking success rate
- KPI 4: Employee satisfaction with benefits package
8. Diversity and Inclusion Initiatives
KRA: Implementing diversity and inclusion programs to create an inclusive workplace culture.
Short Description: Promoting diversity and inclusion.
- KPI 1: Diversity hiring statistics
- KPI 2: Inclusion workshop participation rate
- KPI 3: Employee feedback on inclusivity measures
- KPI 4: Diversity retention rate
9. HR Analytics and Reporting
KRA: Utilizing HR data to generate insights for strategic decision-making and preparing HR reports.
Short Description: Leveraging data for HR improvements.
- KPI 1: Accuracy of HR reports
- KPI 2: Data-driven decision success rate
- KPI 3: Adoption rate of HR analytics tools
- KPI 4: Improvement in HR metrics tracking over time
10. Workplace Health and Safety
KRA: Ensuring a safe work environment, managing health and safety programs, and compliance with OSHA regulations.
Short Description: Prioritizing employee well-being and safety.
- KPI 1: Safety incident rate
- KPI 2: Completion of safety training programs
- KPI 3: Health and safety audit results
- KPI 4: Employee health and safety satisfaction survey scores
