About Dolphy India Pvt. Ltd.
Dolphy India Pvt. Ltd. is one of India’s leading manufacturers and suppliers of washroom automation, hotel amenities, and industrial entrance solutions. The company serves hotels, airports, hospitals, corporate offices, and shopping malls across the country.
The company’s workforce comprises approximately 300 employees spread across 12+ locations. Apart from this, there is also a diversified workforce with 50-100 blue-collar employees and a large sales and technical team of 100-150 employees, who represent the company at client sites nationwide.
Managing a distributed workforce of this scale comes with a distinct set of HR challenges. To address this, Dolphy India made a prompt decision that led them to Superworks.
The challenge
Before Superworks, Dolphy India had their in-house HR system. The challenge with that system was that it was falling behind in effectively managing the diversified workforce. Three gaps stood out as the most disruptive:
No visibility into field employees:
With 100–150 on-field employees, Dolphy India had no reliable way to track where its field team was or what they were doing during working hours. This was a critical operational blind spot for a company whose field team is central to client relationships and service delivery.
Expense and reimbursement tracking based on kilometers:
Field employees’ travel expenses and reimbursements were tied to kilometers covered, but without a system to track routes and distances accurately, Dolphy India had no dependable way to verify or process these claims. This left the team doing cross-checking of travel claims manually, adding yet another layer of manual work to an already stretched process.
A payroll process built on manual work:
Every payroll cycle required manual verification and manual approvals, which slowed the process down and left more room for error at every step.
Reporting that couldn’t answer basic questions:
The in-house system offered limited data visibility, making it difficult for HR and leadership to get a clear, timely picture of attendance, leave, or workforce trends.
This shows that the company needed an effective solution to manage its distributed workforce.
Why Superworks?
When evaluating HR platforms, Dolphy India compared Superworks against one of our competitors. The deciding factor? Route mapping.
For a company with 100–150 field employees, the ability to track routes and field activities was a core requirement. Superworks offered a strong route mapping capability that met this need directly. That single capability shifted the decision in Superworks’ favor, and it became the foundation for everything Dolphy India needed the rest of the platform to deliver.
The solution
Dolphy India implemented Super HRMS to bring attendance, leave management, payroll, and field workforce tracking into one connected system. This replaced manual processes with a single platform that organization can trust.
Because Superworks operates as a unified suite, Dolphy India’s HR team gained all their workforce data from a single platform, rather than having to reconcile data from disconnected tools.
Dolphy India’s team also highlighted how straightforward the transition itself was. The platform was easy for both employees and HR administrators to pick up, and Superworks’ implementation and ongoing support were quick and responsive.
Payroll processing time cut by ~50%:
What used to take 4–5 days now takes just 3. The drop comes directly from replacing manual verification and approvals with an automated payroll workflow, freeing up the HR team to spend less time chasing numbers and more time on strategic work.
HR team productivity increased by 60–70%:
With repetitive, manual tasks eliminated, Dolphy India’s HR team has been able to redirect a significant share of their time toward higher-value work.
20% to 70% improvement in compliance management:
Compliance tracking has moved from a mostly unmanaged process to one that’s largely under control, with the system reflecting updates in real time, giving Dolphy India’s team a far more current and accurate compliance picture.
A more transparent payroll process:
Beyond the numbers, Dolphy India’s team notes that payroll is simply easier to follow now – clearly organized and transparent for both HR and employees, which has reduced the back-and-forth.
For a company that had been managing payroll and compliance largely through manual processes, this shift was more than a time-saving solution. It introduced a more reliable way to manage the workforce.
Moving ahead
Dolphy India’s relationship with Superworks continues to evolve alongside their needs. As part of ongoing conversations, Dolphy India’s team has shared valuable feedback on how the platform can become even better. It’s exactly the kind of input Superworks values from long-term partners.
Ready for HR that keeps up with your field team?
Dolphy India went from zero visibility into the work of 100+ field employees to running payroll in half the time without switching to a single new tool for each problem. If you are still using manual processes to manage your on-the-ground team, Superworks is built for you!
Book a demo and get complete control!
